I'd say from all the hassle Lily has had I won't be doing one ever again however cheap!
Customer service is zero, if you book with them make sure you can make it, as you have absolutely no chance of a refund, or a credit note you can use, so say good-bye to your £160
Next time I see the runt know as Shoey he'll be getting a piece of my mind, and maybe my boot... TOSSERS!!
Does that give you an idea of how good they are? LOL!!