Ducati servicing seems to be done on fixed price menus at franchised dealers - they're very over-inflated pricewise in my opinion. I would use an independent specialist - even so I think some of the costs quoted here are ludicrous. It's not like Ducati parts prices are that high - in fact they're often very much cheaper than Japanese equivalents. It's for these reasons that I will probably never buy another 4-valve Ducati...another customer lost then.