| A dead Multistrada
My MS1000 decided that it wouldn't start yesterday. I had just refuelled and when turning on the ignition the self check stops with the EOBD (engine disabled) light still on.
Phoned the RAC to get me home and was told there was a 3 hour wait (this was at 7:30pm) !!! As I was only 20 miles from home I was lucky enough to be able to call on a mate and he picked me up with his truck to get the bike home.
I've just phoned the dealer to get them to take a look at it (in warranty) and rather than come and pick it up themselves I had to phone an AA number in France (Freephone) to get them to recover the bike to the dealer. Do other dealers do this? Is it normal practice in your area?
This is the second breakdown I've had (previous was with S4 Monster) and on both occaisions the recovery was carried out the AA and not the dealer. I just wondered if the dealer was being stingy on the customer service front..... |