Ducati Sporting Club UK > Model Specific - Discussion, Technical Problems and Help > General Motorcycles only > Ducati dealer and servicing

[748rosso]

went to look at a used 749(3k,53 reg) at an 'official' Ducati store yesterday.the bike was due a full 2 year service LAST october.
I have agreed to pay the full asking price(which was very good) but they are only going to do a belt change and oil/filter change.
I am willing to buy it if the full service is done,otherwise I will walk.

I am a bit suprised that a ducati dealer will sell a bike that is 4 months overdue a service ! Are they that hard up !!
Any thoughts ??

[Dave G]

I'd imagine if you pointed out any service related problems may come straight back at them under warranty and it might be in their best interests to do a full service now,also giving you more confidence in their customer service and what to expect from them in the future etc.
Failing that walk away,if I'm reading your post correctly its priced at £3000?,if so that seems a tad on the 'too good to be true' side of things,has it been written off or something?,time for some searching questions methinks.

[748rosso]

no sorry,thats 3000 miles on the clock,its up for £5000.

[AK]

are they just someone who sells ducati's, or an official authorised dealer?

If they havent serviced it - and wont do prior to sale, just get your walking shoes on.
Then also name & shame them here Rosso

[YMFB]

is it your local dealer Rosso ?

[GsxrAge]

Get the full service done before you pay up mate then at least your first year should not have any surprises.

[weeian]

Originally posted by AGE996
Get the full service done before you pay up mate then at least your first year should not have any surprises.

ill second that !!

/ian

[barnsey]

This makes me angry

If its an official dealer, they should do the full 2 year service if its due. They wouldn't honor a warranty claim if the bike was under ducati warranty if you didnt get the servicing done, what are they going to honor if they have to pay not ducati.

I would walk, how will you know if it's really been done?? the salesman may agree to do the full service in the end, but they could just change the belts and oil? if they are even thinking about just doing the bare minimum, they probably wouldnt even do that, and you'd never know. You are paying a higher price from a dealer so you should get the service that goes with it.

If they are argueing about even getting the bike up to spec BEFORE you hand over the cash, what service are you going to get AFTER - Bugger all!

the 03 749 had plenty of problems, and getting one out of warranty, you are taking a gamble. get a REAL warranty.

[748rosso]

I am speaking with them today so I will update later.

"I would walk, how will you know if it's really been done?? the salesman may agree to do the full service in the end, but they could just change the belts and oil? if they are even thinking about just doing the bare minimum, they probably wouldnt even do that, and you'd never know."

Yes Barnsey,that had occured to me as well !!

[itexuk]

Service book says 12,000 or 2 years. Replace belts, Coolant, Brake / Clutch fluid, Front fork oil + all the items of a 6000 service