03-Aug-2005, 11:35 AM
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Registered Forum User
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Join Date: Sep 2004
Mood: 900,900,851,750,750,750, 600,600,450,350,350,250
You will get very little out of ESS I would expect.
Credit card insurance is the route to get the money we paid back in the 'normal' way.
I have talked with my credit card company, and am sending them a printout of my booking confirmation together with the official ESS cancellation letter.
They say that it depends on how quickly the administrators talk to them as to how quickly they resolve the issue and pay us back, but it sometimes happens within 2 weeks.
[Edited on 3-8-2005 by phil_h]