So have i been done or what?

[chris99]

Ducati Leeds asked me to sent them the service history of the bike so that they could ask Ducati UK to pay for the shagged rockers. I dug the book out only to find that it origionally came from Taz motorcycles (and so is an import:o) I dont know if the guy i got it off knew it was an import as he was the second owner and he got it from another shop. When i asked i was told it was a UK bike but i guess i should have looked closer at the books:( all i saw was the stamp for the first service.

Ducati Leeds said they will still do their best for me but I guess im going to have to pay for the rockers myself now. Im really upset about it because even though it looks like its a German bike it was still made by Ducati and its their crappy engine parts that have failed! Or is it ok to sell the crap ones to Germany?

Sorry for the rant but its kinda taken the shine of Ducati ownership. Im thinking about cutting my losses and going back to Jap now:(

The problem is the bike is prob now worth way less because i will have to advertise it as an import:(

[rockhopper]

I think Ducati will have to honour any genuine warranty claim no matter where the bike came from. New legislation came into force a while ago i think i remember.

It should also say on the V5 if its an import.

The sad fact is that you have to treat rockers as a consumable, even if you get it all sorted now there is still a chance they will fail again. Mileage doesnt seem to matter, my ST4 need three rockers after about 18,000 miles.

I have a bit of a problem with Ducati crap building quality myself! It was only Nelly who convinced me that i shouldnt set fire to the thing and claim on the insurance.

[Steve M]

Haven't they sorted the problem now? I thought the rockers that are put in as replacements are ok.

[chris99]

Originally posted by rockhopper
set fire to the thing and claim on the insurance.

Thats an idea:eureka::(:mad:

[m1keyp]

As we are part of this great heap of S**t called the EU surely a german bike should be covered Europe wide.

If you have legal cover with you house insurance or with the bike they probably have a legal help line.

It may be worth a call, if it is still not covered contact ducati in italy direct. Copying your MP and motoring press.

Don't TAZ offer three years warranty?

Don't give up, its worth a go:burn:

[rockhopper]

No, i think its only the 998 and 999 motors that have cured it by re-designing the oil feed to the head. Someone told me there are umpteen different part numbrers for the rockers as they continually try to modify them, without getting very far it appears.

[Edited on 20-10-2004 by rockhopper]

[yeti]

Don't worry, the new BMW superbike has a similar problem

[RickyX]

Chris,

My 748 was a French import. I still managed to get a warranty claim honoured here in UK.
I think it depends on how the bike was imported.
I bought my bike from a French Ducati dealer and imported it myself. It had been previously registered by Ducati France and therefore had a Ducati warranty from France.
If your bike was never registered in Germany and imported as a job-lot in a crate by a non-Ducati organisation, it will never have been registered by a Ducati dealer.

[marksduc748]

wouldnt you think no mater where the bike comes from it would still be covered under some form of warranty.
yoy'll get there in the end pal so dont give up hope.

[deej]

keep with it chris you know it will makes sense in the long run

keep pressuring taz and write to and email everyone you can, take it back to the dealer you bought it off to as they may have to help with all this new legislation

[KeefyB]

Originally posted by m1keyp

Don't TAZ offer three years warranty?

Not on the Dukes and 'Prillas's,its two years.
I very much doubt if you would get anything out of Taz.A mate of mine bought a 600 Kwacker from them two years ago and it still is'nt right.He wished he never bought the thing.

[Magpie]

i understood it was a coating on the rockers which was causing the dreaded flaking... anyways, all duc's are imports (unless you live in italy), so there should, in theory, be no hassle about warranty's and all that.

keep pestering, always ask to speak to the manager and threaten press interest... you've spent serious dollar on a product, you should expect it to be right.

maybe i speak out of turn, you tell me.

magpie.

[andyb]

How did you not check its history before purchasing? Did you pay uk money for a parallel?

[Simon Reed]

The only way you can usually tell an import is by the PDi stamp in the service book,or via the chasis no @ a franchised dealer,theres no reference on the log book(V5),when it's registered new here,the only time is when it's previousley been registered overseas,then brought in used !

Hpi dosn't tell you either,unless someone's input the info,& they're hardly likely to do that !

However,even if it's a uk supplied bike/vehicle,the manufacturer,has been known to renague on claims,should the vehicle have fallen outside it's required service schedule !& must be done by a vat qualifying garage,not nessecarily a ducati dealer !!as long as approved or genuine parts have been used !!

If you have all of the above,you may be ok !,or get a good wiil gesture claim!as it's a common known fault on Duc's !
good luck,with it m8!

[andyb]

In my experience the V5 doesnt usually show the engine number on an import. Bit of a heads up.

[rockhopper]

My ST2 was a parallel import by Granby Motorcycles in Leicester. It was a UK bike but wasnt imported into the UK bY Ducati UK. I havent got it any more but the log book said who had imported it. I think it was in section 3 titled "Special Notes"

It was a while ago though so i might be wrong!

Oh and if you give Ducati UK a bell and quote the frame number they will tell you where it came from.

[Edited on 24-10-2004 by rockhopper]

[Bianchi]

The V5C will not show directly if the vehicle/motorbike is an import.

All imported vehicles/motorbikes into the UK have to be inspected and given a type approval number. The test is called the SVA.

Check your V5C it should have a type approval number. This is a disguised way of informing the buyer of an import.

The V5 will also contain the VIN/chassis/frame number AND the engine number.

Hope this helps.....

[chris99]

I rang Taz who told me ALL the new bikes they sell are imports. I think the bike was aimed a Germany because a couple of the books that came with the bike were in German.

The kind folks at Ducati Leeds are going to pay for the parts for me ( Big thanks to Jane in the service dept:D) So that just means i have to pay for fitting.

I think i paid too much for the bike but i have decided that i wont be selling it for a while and it goes and looks just like a "propper" uk import so sod it life is too short. I will just have to learn from this and try to not let it happen again. Not sure how though yet
:puzzled:;)

[deej]

good boy chris

keep you r head and ride the living hell out of it, you know you want too really

[chris99]

:D:D:D

[Mr_S]

SVA testing is only required for those vehicles that do not already have Type approval in the UK (i.e. not available as an official UK spec bike). So Chris99's bike wouldn't have gone through SVA or require a type approval number.

http://www.dvla.gov.uk/vehicles/exptimpt.htm

Not sure on the bike charges, but a car SVA is around £250 per car. Currently helping a neighbour prep his Integra Type-R for the test.

[crm250]

SVA for bikes is £75, i know because i have just done my KSR80 gag bike