Bob Hills - any comments/experience?

[eccles291]

My 996s is due it's 6,000 mile service pretty soon and my nearest official dealer is Bob Hill in Hertford but I've no idea how they compare with other dealers. Has anyone got any experience of their service standards & prices?

I've seen the good reports about Cornerspeed but they might be just a little far from Stevenage.

Ta,



Colin. :)

[keith_mann1959]

Hi I live in stevenage,

i bought a new 748 last january from Pro twins.

They are 90 miles away on the other side of bob hills.

It went back there for its 6k service

I have left space between the lines so that you can read

between them.

[eccles291]

Thanks for that Keith, duly noted.

Anyone else? :)

[eccles291]

Hmm,

I was hoping for a few more feedback reports about Bob Hill's :( , hasn't ANYONE else been there? :puzzled:

[Rattler]

I have !!
They are OK, not the best, but not the worst.

For my money, I'd go to Cornerspeed, he's a top guy and service is second to none. He'll treat your bike with the care it deserves.

Tim:frog:

[Bumblejb]

I've used them and find them ok. One thing I've learned is don't talk to Bob the guys there know what to do speak to them, i'ts much easier!!!!!!!!!!!

[paulmort]

Id recommend Nelly at Cornerspeed, esp if you are going to do 70 miles, do a hundred and get great servicing (and free coffee..........and bacon butties if timed right on a saturday)
rgds
mort

[Bumblejb]

I have just heard they will not be Ducati dealers after December

[eccles291]

Right, that's settled then. Once I've got some money together, I'll get the bike booked in at Cornerspeed and get the dust covers off.

Thanks for the feedback guys. :)

[eccles291]

Originally posted by Bumblejb
I have just heard they will not be Ducati dealers after December

Any idea why? :puzzled:

[rockhopper]

Originally posted by Bumblejb
I have just heard they will not be Ducati dealers after December

Just to make it clear, he's not talking about Cornerspeed.

[Bumblejb]

Yes I am talking about Bob Hill's I called Duacti yesterday about local dealers and they told me that Bob Hill would not be an official Ducati dealer after December. I did not ask why but remembering this post, I would be fed up if I'd just taken the time and touble to find a dealer only to find that a month later they were not

[nelly]

Just to be clear, I'm also not a "dealer".
Cornerspeed is an independant business, with no official ties to Ducati other than I buy parts from them :P

[Rattler]

I thought that Ducati were making a push for Ducati only dealerships and were consolidating their presence in the UK.

So maybe if Bob wasn't going to stop selling Hondas, Suzukis et al, then Ducati may have pulled the plug - just my opinion.

Tim:frog:

[antonye]

I think you're right Rattler - Ducati does seem to be going the solus route.

As for Bob Hills, I had mine serviced there as it's final one just before it went out of warranty and they did a good job. I live in Chelmsford so Bob Hills is a good 40 mile trek, even though Ron Parkinson was 10 miles up the road...

During the services at Bob Hills, they pulled the cams to check for flaking of the rockers and only charged me an hour extra. I also had some fuelling problems that they sorted out under warranty, even though I was running 50mm Termis with a JHP chip. It spent two days in there in total and they let me have a monster (with 137 miles on it!) while mine was in there.

So yes, they did a great job at the time. Total cost was £580 inc for the 12K service which included the rocker check and a new fuel chip.

However, once the warranty was out I took it to TecMoto for it's next service and it turned out that the (then) mechanic was Tim who had previously worked at Bob Hills, so the bike had the same mechanic but just through a different place!

TecMoto has since changed hands and I have been told that the mechanic there is now Paul who was at Ron Parkinson until it closed last month.

[Rattler]

Originally posted by antonye

TecMoto has since changed hands and I have been told that the mechanic there is now Paul who was at Ron Parkinson until it closed last month.

Didn't know that - when did this happen (pre/post fire?) who owns this now?

Tim:frog:

[lizzie]

http://217.199.188.40/xmb/viewthread.php?tid=13344#pid114174

then http://217.199.188.40/xmb/viewthread.php?tid=13612#pid116966

[crash]

My experience of Bob Hill has not been positive, although I have never had my Duke serviced there, I have tried to order parts. They were frankly very unhelpful.

I had a Suzuki RF900R serviced there about 6 years ago, for which they charged a fortune, and the bike came back filthy and with a scratched fairing.

Avoid!

[Redruth]

Originally posted by eccles291
My 996s is due it's 6,000 mile service pretty soon and my nearest official dealer is Bob Hill in Hertford but I've no idea how they compare with other dealers. Has anyone got any experience of their service standards & prices?

I've seen the good reports about Cornerspeed but they might be just a little far from Stevenage.

Ta,





Colin. :)

You have U2U :D

[Rattler]

Originally posted by lizzie
http://217.199.188.40/xmb/viewthread.php?tid=13344#pid114174

then http://217.199.188.40/xmb/viewthread.php?tid=13612#pid116966


Ooooppppssss!!! Sorry Lizzie - I was in Jamaica - and wish I was still there!!
Tim:Frog:

[Redruth]

Originally posted by eccles291
Right, that's settled then. Once I've got some money together, I'll get the bike booked in at Cornerspeed and get the dust covers off.

Thanks for the feedback guys. :)

Sorry I didn't notice your posting before. I've heard great things about Cornerspeed too but, like you, 120 miles is a bit of a trek, especially when there's an excellent Ducati trained mechanic right on your doorstep who used to work for Ducati London, in Welwyn.

Mike, I'll be expecting even bigger discounts now, babe ;);)