rockers

[Scotty Monster]

so what do you do when you need 8 new rockers ?

just pay up ?

:(

[dukess1999]

Buy in the US, a lot cheaper even with VAT, postage etc.

[Harv748]

1. Firstly pick yourself up off the floor...
2. Either buy new...
3. Or plea on here for any going spare...
4. Search ebay for whatever you can find. Ofetn complete heads etc are for sale on there and can provide you with what you need for less than the rockers alone.
5. ...and something I would definately do if it were my bike, contact DUK, and kick up a real fuss. If you have service records etc for the bike, send them to them, show how it has been serviced as it should be, and tht the rockers have failed due to the manufacturing process (this is known by Ducati anyway!)

I think it was Shazzam who posted a letter or statement of some kind, which clearly stated that they (Ducati) actually accepted that the problem was unfortuante and that they were almost bound to at the very least supply replacement rockers FOC.

I guess most people just stump up for it as it is usually just 1 or 2 that need doing, but if I had 8 go...I for one would not be paying the entire bill myself and would be on DUK case big time.

I'll have a sarch through the archives to see if I can find it again.

[Edited on 11-1-2006 by Harv748]

[Harv748]

http://www.ducatisportingclub.com/xmb/viewthread.php?tid=23863#pid228023

[Scotty Monster]

thanks for the advice wonder how il get on with the dealer

i mentioned buyins stuff off ebay to the dealer and he said ahh yes but
yeah but no but yeah but no (he didnt realy) you dont know what your buying there might be rocker problems with the ebay set (uh i was on about whole engines thinking about it) so im not so keen on ebay

glad its winter i can see myself without bike for months

[rockhopper]

Don't forget that shazzams letter is based on American consumer law. Ducati Uk's stance appears to be that if the bike has been correctly dealer serviced from new then if its in warranty they will pick up the full bill. If its out of warranty they will only pay for the parts. But in both cases they will only be interested if its been dealer serviced from new.

[Ducman851]

If you end up paying for this yourself, heres a reputable source for them.
MBP Ducati (http://www.mbpducati.ca/can/shop/product_info.php?products_id=233&osCsid=a27b9b17a03d87959971e03e91b15498)

[Edited on 1-15-2006 by Ducman851]

[Nigel C]

Originally posted by Scotty Monster
so what do you do when you need 8 new rockers ?

just pay up ?

:(

Get friendly with your bank manager :(
start phoning Ducati UK !
Is it out of warranty if so how long ? if it's not long you may get a result

[twpd]

Originally posted by Ducman851
If you end up paying for this yourself, heres a reputable source for them.
MBP Ducati (http://www.mbpducati.ca/can/shop/product_info.php?products_id=233&osCsid=a27b9b17a03d87959971e03e91b15498)

[Edited on 1-15-2006 by Ducman851]

Good link! There's some interesting stuff on there.

[berto]

Phone Harry on 0141 333 0996 he will do right by you!!!

[Scotty Monster]

Result

them thar people at M&S in newcastle phoned up Ducati UK and managed to get a 70% discount on rocker parts for me, dispite being months (errm years) out of warente, looks like a fdsh has payed for itself almost, M&S get huge plus points on the customor loyal-tea chart i think

[loverobot]

i sincerely believe that duc uk would be forced to pay up for the parts if the rockers went prematurely

i would definately take issue with them and sue them if it came to it

i have seen rockers that are older from a high mileage bike which are absolutely fine and yet been shown 'low miles' ones with flaking coatings

it seems straightforward to prove the damage and therefore replacement is due to defective production ( a bad batch ? ) - i would be confident that in those circs the court would side with the consumer, provided it was serviced properly

it is irrelevant imho as to whether the servicing was done by duc or not unless they could prove a causal link between the rockers and 'bad servicing', which they of course can't

i had mine looked at in nov and luckily they were ok
if they hadnt have been i would not have just taken it on the chin as my bike has 2500 miles and a full service history

i am glad u got 70% off them - well done

[Scotty Monster]

was diagnosed at 24k miles just for info