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Iconic944ss
31-May-2006, 10:46
I think we need some seperate threads to collate problems that peeps are having.

The Webteam can easily subscribe to these and users can either post in the threads or use the Private Message (PM) to let us know of anything fast.

I'll create a separate thread for general comments here:

http://www.ducatisportingclub.com/showthread.php?p=307209

Issues we know of so far...

Occassional homepage / login problems - being monitored.
Auto-refresh of Today's Posts - Split decision so far; Poll maybe?
Avatars / Sig Blocks - some guidelines issued, need collating.
New Gallery - same - some guidelines issued, need collating.

Website General Performance:
Eamonn is monitoring the performance of the site generally and is able to make adjustments to prevent some errors from happening.
Late last night there was an outage that might well be beyond the control of the webteam (I waited until after 1am with bleary eyes for some sort of resolution but got Nada! - We owe Flanks a drink for being on the ball this morning).

Can this thread please be kept for specific issues that you feel need to be address, can anything else please be put in the General Comments thread.

DSC Webteam
.

CK
31-May-2006, 11:13
Frank, its great:D

but, the 2 issues we found yesterday are stil cropping up:

Home Page - AK has no prob when going onto site at all, from home or work PC.
If I leave myself logged in on home pc (or my brothers as I did last night) when I click on the bookmark (which is the home page) it still says I am denied access etc, tho can then click onto forum & rove about as usual.

Same issue with the membership bit - on both PC's for me - but not AK.
The only worry I'd have with that, is others who have joined the board, but then decide to become members might find the same as me in that access is denied to that section.

One PC is running 2000 - and I run xp here. AK has XP & 98 at work (whenever he can 'blag a go' that is :D)

Just teething snags I'm sure - otherwise its fine:) (apart from being able to have my own choice of avatar that is:( but at least AK has his back:)

Jools
31-May-2006, 11:28
I'm sure these are just teething problems and probably bandwidth issues with the interwebbynet or the server rather than the site 'per se', but I've replied to a number of U2U's and other messages only to be met with a 'server cannot be found message'.

Gizmo
31-May-2006, 11:31
Just a small one - on the white theme the words "private messages" in the breadcrumb login box uses a white font on a white background so are invisible.

swannymere
31-May-2006, 11:40
It does'nt 'remember me' when i log in despite having tried every combination i know,also how do we post 'icons' in the actual post.Sorry if i'm being stoopid.

Iconic944ss
31-May-2006, 11:52
Thanks guys,

There must still be some membership / access issues - I've never seen these myself on my own account or on a non-paid up account I've made for testing purposes.

AK - I'll have a look at your account and see if anythings amiss or its a generic thing.


PM link at top - yes, when using the plain white style its almost invisible (but there is a red underline on my screen) however, your right - we need a workaround that will work in all styles.

Smilies - you need to type the code in when using using the basic editor that is the default

Got to teh FAQ - type smilies and a page on using them will appear OR here is a link to the page showing the keystrokes:

http://www.ducatisportingclub.com/misc.php?do=showsmilies

Frank

twpd
31-May-2006, 12:15
As reported previously, whenever I log in at the homepage using whatever pc at home or at work I get this:

"twpd, you do not have permission to access this page. This could be due to one of several reasons:"

I get the usual server cannot be found, server too busy etc as others are probably experiencing too.

phil_h
31-May-2006, 12:20
I've been trying to delete a load of my old pms, cos its much easier to see them now ... but there seem to be loads of duplicated messages, so its a very slow job ... AND I'm sure I've deleted some of them 3 times now :confused:

lizzie
31-May-2006, 12:46
Can someone explain how to change the time...I seem to have lost two hours somewhere!

Iconic944ss
31-May-2006, 12:53
Erm....Lizzie, step out of the Tardis please :)

Sorry - system time appears to be ok.

Phil_h, PM - please have a look at this thread:

http://www.ducatisportingclub.com/showthread.php?t=31314

Gizmo
31-May-2006, 12:55
I've been trying to delete a load of my old pms, cos its much easier to see them now ... but there seem to be loads of duplicated messages, so its a very slow job ... AND I'm sure I've deleted some of them 3 times now :confused:

to save time you can download all your messages as xml or csv files you can then open them on your own computer if needed. go to messages, slect all and download as the file type you want,go back to messages select all and delete them, , then empty deleted items, works in both inbox and outbox. add any one you pm often to your buddy list, you can then easily contact them again in the future.

Gizmo
31-May-2006, 12:59
Can someone explain how to change the time...I seem to have lost two hours somewhere!


Lizie, go to your "user settings", then "edit options" from the side menu, then scroll down to "date and time" check time zone is correct, it should be GMT, western, London if you are in the UK, then check DST correction is set to automatically detect DST

lizzie
31-May-2006, 13:02
Doh... could have sworn I'd looked in there... can't have scrolled down far enough :(

Thanks Gizmo.

webteam
31-May-2006, 13:02
Thanks Giz, there is also a TEXT output option that works nicely as well, its a bit for friendly than the CSV option that looks awful without playing about in Excel a bit.

to save time you can download all your messages as xml or csv files you can then open them on your own computer if needed. go to messages, slect all and download as the file type you want,go back to messages select all and delete them, , then empty deleted items, works in both inbox and outbox. add any one you pm often to your buddy list, you can then easily contact them again in the future.

Loz
31-May-2006, 13:11
It does'nt 'remember me' when i log in despite having tried every combination i know,also how do we post 'icons' in the actual post.Sorry if i'm being stoopid.

Swanny
If you tick the "Remember Me" box when logging in and later close your browser without having clicked on "Log Out", you will be remembered. If you Log Out first, you need to log back in. Works for me, anyway.

To get icons into your message, click on "Go Advanced", a button that becomes available in your Reply screen.

CK
31-May-2006, 15:39
As reported previously, whenever I log in at the homepage using whatever pc at home or at work I get this:

"twpd, you do not have permission to access this page. This could be due to one of several reasons:"



that what I get too - but AK doesnt.

Hopefully Frank/Eamonn/Gizmo will get it sorted out:)

phil_h
31-May-2006, 17:09
hit the 'todays posts' button(http://www.ducatisportingclub.com/search.php?do=getdaily is in the adderss bar)got a page with :<br /><b>Fatal error</b>: Allowed memory size of 12582912 bytes exhausted (tried to allocate 3 bytes) in <b>Unknown</b> on line <b>0</b><br />

rockhopper
31-May-2006, 22:10
I get occasional "The server is too busy, please try again later" messages when i try and post or send a U2U.

CK
31-May-2006, 22:18
avatar now fixed:)

but sig now vanished - and the option to have it :(

Mark
31-May-2006, 22:27
All non DSC members have had their Sig. Blocks removed in the short term, pending a review by the WT & MT.

Redsps
31-May-2006, 22:34
Quote "All non DSC members have had their Sig. Blocks removed in the short term, pending a review by the WT & MT "

Does this mean that all dsc ex-members have limited useage of all the board facilities now.

Mark
31-May-2006, 22:46
All non members of the club, being members of the actual club have had their Sig Blocks removed. So an ex member or never being a member has no bearing.

In basic, there has been a problem with on mass fourm rule breaking, a reminder for all;

4. Signature Rules

4.1 Size Limits: All signatures are limited to a combination of text and smilies – they should not exceed the following size limits:
Just Text: 8 lines small size or 4 lines size 2 and up to 90 chars per line
( Empty lines are counted as well.)

4.2 Content restrictions You may have a link to your own website or services, but there must be no promotional language like "Best Hosting" or "Cheapest Styles". Paypal and affiliate links are NOT permitted.

4.3 Dynamic scripts linked in signatures that attempt to create cookies in another person's browser are not allowed for security reasons and will be removed.

Until the problem is resolved, this is the situation which is regrettable.

Iconic944ss
31-May-2006, 22:49
Quote "All non DSC members have had their Sig. Blocks removed in the short term, pending a review by the WT & MT "

Does this mean that all dsc ex-members have limited useage of all the board facilities now.

There are a few problems that have arisen around sig blocks, a short-term decision has been be made to remove them until resolutions can be found.

This does not alter the functionality of the message board for its users.

Its good that users are continuing to flag the issues to us quickly.

Many Thanks
.
.

webteam
01-Jun-2006, 07:35
It does'nt 'remember me' when i log in despite having tried every combination i know,also how do we post 'icons' in the actual post.Sorry if i'm being stoopid.

For anyone experiencing this problem, go to your User Settings (top menu bar) and then click on 'Edit Options' (left menu). Scroll to the bottom and choose either Standard or Advanced message editor - the basic editor (which is what everyone starts with) doesn't show smilies.

Eamonn

webteam
01-Jun-2006, 07:40
hit the 'todays posts' button(http://www.ducatisportingclub.com/search.php?do=getdaily is in the adderss bar)got a page with :<br /><b>Fatal error</b>: Allowed memory size of 12582912 bytes exhausted (tried to allocate 3 bytes) in <b>Unknown</b> on line <b>0</b><br />

This message indicates your connection to the server is running out of memory. First option is to try logging out and then log in again - this will clear your connection and give you a fresh chunk of memory to use. This problem is not related to your own PC - it is a problem with the server running out of memory.

I'm investigating increasing the memory allocation on the server - hopefully this will resolve both the above error message issue and allow us to allow more simultaneous users thus preventing the 'Server is too busy' messages.
It's a bit 'hit & miss' right now since we're all learning, but the webteam are looking into the various options.

Eamonn.

webteam
01-Jun-2006, 07:42
As reported previously, whenever I log in at the homepage using whatever pc at home or at work I get this:

"twpd, you do not have permission to access this page. This could be due to one of several reasons:"


This was a setup error on my part (sorry peeps!) I had forgotten to give non-DSC members access to the home page etc. - quite a major omission... :eek:

It should be sorted now, if not let us know!

Eamonn

(PS Thanks Gizmo for the pointer on that one!)

Gizmo
01-Jun-2006, 08:45
One quick comment to those with links to images and url's in their sig blocks, as the images don't now show, the image link still does so if anyone clicks it they get taken to your image not the page you want them to see. its probably worth everyone checking their sigs for images and links and making the necessary changes. ( when sigs are up and going again)

Oh and all users have the option to not display sigs/avatars if you don't want to see them, its in your user settings.

twpd
01-Jun-2006, 08:46
All non DSC members have had their Sig. Blocks removed in the short term, pending a review by the WT & MT.

Miserable sods! :(

Like I said before - after previous experiences as a long-term committee member of another national bike club, these days I avoid joining as a paid up member of bike clubs cos it means I am able to avoid the politics of them.

Dave G
01-Jun-2006, 08:49
Fatal error: Allowed memory size of 12582912 bytes exhausted (tried to allocate 3840 bytes) in Unknown on line 0

I just got this trying to go back a page or two,might make sense to someone but not me.

twpd
01-Jun-2006, 08:52
Ditto. Same for me just now when clicking on "today's posts" from within this thread.

Mark
01-Jun-2006, 08:52
Miserable sods! :(

Like I said before - after previous experiences as a long-term committee member of another national bike club, these days I avoid joining as a paid up member of bike clubs cos it means I am able to avoid the politics of them.

:o I hope this is a short term move, and can be resolved ASAP.

twpd
01-Jun-2006, 08:56
This was a setup error on my part (sorry peeps!) I had forgotten to give non-DSC members access to the home page etc. - quite a major omission... :eek:
It should be sorted now, if not let us know!


It would appear to be sorted. Thanks :)

twpd
01-Jun-2006, 08:59
I am sorry to labour the point..Can you clarify please because you comment is not clear to me at least? Are you saying non-members as in non-paid up members have had their sigs removed and it's because of mass rule breaking re. sigs?


All non members of the club, being members of the actual club have had their Sig Blocks removed. So an ex member or never being a member has no bearing.

In basic, there has been a problem with on mass fourm rule breaking, a reminder for all;

4. Signature Rules

4.1 Size Limits: All signatures are limited to a combination of text and smilies – they should not exceed the following size limits:
Just Text: 8 lines small size or 4 lines size 2 and up to 90 chars per line
( Empty lines are counted as well.)

4.2 Content restrictions You may have a link to your own website or services, but there must be no promotional language like "Best Hosting" or "Cheapest Styles". Paypal and affiliate links are NOT permitted.

4.3 Dynamic scripts linked in signatures that attempt to create cookies in another person's browser are not allowed for security reasons and will be removed.

Until the problem is resolved, this is the situation which is regrettable.

desmobob
02-Jun-2006, 08:36
Fatal error: Allowed memory size of 12582912 bytes exhausted (tried to allocate 16 bytes) in /var/www/html/dsc/forum/search.php on line 2563

weeksy2
02-Jun-2006, 08:52
Well i couldn't get on for 8 hours yesterday... would that be a problem ?

desmobob
02-Jun-2006, 09:09
vBulletin Message
The server is too busy at the moment. Please try again later.

851neil
02-Jun-2006, 09:18
still getting fatal error messages when I access from the bookmark, Google search and access from there works fine, then re-bookmark try access again and presto another occasional fatal error. When I get logged in I get the same intermittent issue on checking U2U's, still a fatal error but slightly different message.

749er
02-Jun-2006, 10:28
where have the Avatars gone. I am missing Britney!!!

ath748
02-Jun-2006, 16:42
Why doesn't it show me the last time I was actually active on the board? I don't need to know the last time I logged in, I like to know what time I was last here, so i can read all the posts from that time on??

Used to show on the old board at the top left.

Ade.

Eamonn
02-Jun-2006, 18:45
Why doesn't it show me the last time I was actually active on the board? I don't need to know the last time I logged in, I like to know what time I was last here, so i can read all the posts from that time on??

Used to show on the old board at the top left.

Ade.

Once you are logged in, under the menu item 'Quick Links' there is an option called 'New threads' - this shows all new postings since your last visit.

Remember that the todays posts only shows those made within the last 24 hours (sorry if that seems obvious!)

Eamonn
02-Jun-2006, 19:05
Fatal error: Allowed memory size of 12582912 bytes exhausted (tried to allocate 16 bytes) in /var/www/html/dsc/forum/search.php on line 2563


Messages of this nature that contain the phrase 'Allowed memory size of xxxxx exhausted' all indicate that the system is running low on memory.

The website currently runs on a server with 256Mbytes of memory - this just isn't enough to support our needs, so I have asked for a quote from our ISP to upgrade the server. Our contract is due to expire mid July, so I am also seeking quotes from other companies to see what options are available.
I mention this not so that you can all send me emails saying '..my mate Steve can do you a good price...' :D , but more to keep you all up to date on what is happening behind the scenes.
But if your name is Steve and you run a big ISP with spare capacity, I could be interested... !!!


BTW, for the techies: a simple calculation (which I know isn't 100% correct) indicates that if we allocate 12Mbytes to each user, the current system can support just less than 20 users before memory is being swapped in/out. In the evenings we frequently exceed 50 users - hence the majority of the problems are seen in the evening session.

ath748
02-Jun-2006, 20:11
Why can I not upload pic into a gallery that I've just created?? I try, click on "Submit Upload More", and I get the old Page Cannot Be Displayed internet error.

Wasgoingonhere?!!!

Jasper
02-Jun-2006, 20:39
Why in my signature is it putting the URL rather than the actual image??

Eamonn
02-Jun-2006, 21:08
Why in my signature is it putting the URL rather than the actual image??

Images cannot be placed into sig blocks - only text and smilies


Sig blocks and their usage are currently under review..........

webteam
02-Jun-2006, 21:25
Why can I not upload pic into a gallery that I've just created?? I try, click on "Submit Upload More", and I get the old Page Cannot Be Displayed internet error.

Pictures must be less than 200Kbytes in size and be a maximum of 1280 x 960 pixels dimensions. If you exceed these limitations, it's possible that you may see an error screen. Can you check your picture size (right click on the image file, choose Properties and look at the Summary tab to see the sizes) ?

Eamonn

Redsps
02-Jun-2006, 21:27
Messages of this nature that contain the phrase 'Allowed memory size of xxxxx exhausted' all indicate that the system is running low on memory.

The website currently runs on a server with 256Mbytes of memory - this just isn't enough to support our needs, so I have asked for a quote from our ISP to upgrade the server. Our contract is due to expire mid July, so I am also seeking quotes from other companies to see what options are available.
I mention this not so that you can all send me emails saying '..my mate Steve can do you a good price...' :D , but more to keep you all up to date on what is happening behind the scenes.
But if your name is Steve and you run a big ISP with spare capacity, I could be interested... !!!


BTW, for the techies: a simple calculation (which I know isn't 100% correct) indicates that if we allocate 12Mbytes to each user, the current system can support just less than 20 users before memory is being swapped in/out. In the evenings we frequently exceed 50 users - hence the majority of the problems are seen in the evening session.

Is the server supplied by the isp and they maintain it, or can you supply your own etc.
If so I have some server kit surplus to rquirements now, free to dsc if you want it. Mostly ML350/370 G2/3 DL 360/380 G3/4 with heaps of ram , disks etc. let me know if its of any use, otherwise it's going to get broken up for parts and recycling.
R

webteam
02-Jun-2006, 23:12
Is the server supplied by the isp and they maintain it, or can you supply your own etc.
If so I have some server kit surplus to rquirements now, free to dsc if you want it. Mostly ML350/370 G2/3 DL 360/380 G3/4 with heaps of ram , disks etc. let me know if its of any use, otherwise it's going to get broken up for parts and recycling.
R

Many thanks for the offer, but the kit is supplied by the ISP since they maintain the firewalls, network connections, DNS servers etc. I'd be reluctant to stray too far away from the 'simple' solution as it will only make the job harder for the next webmaster/webteam to administer.

Eamonn

webteam
02-Jun-2006, 23:30
You can now try out Yellow and Charcoal colour schemes as well as the standard red scheme.

Each one also has an option suffixed with 'NoHead' - this is the same scheme as normal except the very top banner containing the DSC logo is not shown. This saves screen space for those that don't need to be reminded which website they're viewing !!

Loz
03-Jun-2006, 16:58
No Head is good, me like no head. Good work, Team.

Jasper
03-Jun-2006, 17:25
I Disagree.I like head.Alot!!Only receiving it mind you!!

Sorry,I'll get my coat!;)

Loz
04-Jun-2006, 15:53
I Disagree.I like head.Alot!!Only receiving it mind you!!

Sorry,I'll get my coat!;)

Oh God, this is Usenet and I'm on alt.music.yes!

:D

Glyn
04-Jun-2006, 18:42
cant find the member list??
any clues

weeksy2
05-Jun-2006, 09:34
"Fatal error: Allowed memory size of 12582912 bytes exhausted (tried to allocate 3840 bytes) in Unknown on line 0"


5 times up to now today and it's only 9.37 am.

webteam
05-Jun-2006, 09:37
Yep - the memory error is happening generally, Eamonn is aware of it.

Please log out completely (if possible) or close your web page down and come back once more (Pleeze).

Please continue to flag errors, if anything different appears.

Thanks - Frank
DSC Webteam

Sharpy G
09-Jun-2006, 07:48
Fatal error: Allowed memory size of 12582912 bytes exhausted (tried to allocate 11520 bytes) in /var/www/html/dsc/forum/includes/class_core.php on line 2790

about 11 times so far this morning ?!

can you all go to work now please so I can get on ?!? LOL

mjbayley
09-Jun-2006, 09:47
That a song title, isn't it ???

I just went to check the SS forum for a thread I'm sure was on there about part throttle misfires.
Lo and behold, there are no messages prior to May 10th this year?

FFS whats going on with this webshite ?

I wasn't perfect before but at least it wasn't broken!
So why 'fix' it?

Mark

Paul James
09-Jun-2006, 10:07
Fatal error: Allowed memory size of 12582912 bytes exhausted (tried to allocate 11520 bytes) in /var/www/html/dsc/forum/includes/class_core.php on line 2790

about 11 times so far this morning ?!

can you all go to work now please so I can get on ?!? LOL

It's the ones logged on at work all day that cause the problem :lol: :lol: :lol: :lol:

Iconic944ss
09-Jun-2006, 10:12
The need to move to new software was necessary for both licencing and other issues.

Apologies for not having all of the Archive material in place, there have been higher priorities - but it is being worked on.

Finally Mark, many thanks for admitting you were not perfect before - nice to see :)
*

mjbayley
09-Jun-2006, 10:29
Thank you Frank, I look forward to seeing the 'old' material.

I know I'm not perfect, (but I'm BIG and perfectly formed ;-)), but as a webteam member can you also sort for me, why, after being a member for 11 months , I've never recieved and emails from the webteam or any 'Avantis' ?
And no I havn't got 'you lot' trapped in any spam filter and yes I'm on AOL but DSC are allowed in my preferences.

Maybe 'U lot' just don't like me !

Paul James
09-Jun-2006, 10:36
Thank you Frank, I look forward to seeing the 'old' material.

I know I'm not perfect, (but I'm BIG and perfectly formed ;-)), but as a webteam member can you also sort for me, why, after being a member for 11 months , I've never recieved and emails from the webteam or any 'Avantis' ?
And no I havn't got 'you lot' trapped in any spam filter and yes I'm on AOL but DSC are allowed in my preferences.

Maybe 'U lot' just don't like me !

I've sent you a few U2U's Mark and just tried to email you but got the following message, not sure if it might have something to do with you not getting emails ??? You're a bit like me, not paranoid in any way it's just that everyone hates us :lol: :lol: :lol:

"Sorry! That user has specified that they do not wish to receive emails. If you still wish to send an email to this user, please contact the administrator and they may be able to help."

aka.eric
09-Jun-2006, 17:28
Miserable sods! :(

Like I said before - after previous experiences as a long-term committee member of another national bike club, these days I avoid joining as a paid up member of bike clubs cos it means I am able to avoid the politics of them.
I didnt realise for a while that I was no longer a member,noticed the little "roundell" had gone but put it down to the new site teething problems.Recieve emails re trackdays etc,but nothing to say membership renewal is due?.

Paul James
09-Jun-2006, 18:05
I didnt realise for a while that I was no longer a member,noticed the little "roundell" had gone but put it down to the new site teething problems.Recieve emails re trackdays etc,but nothing to say membership renewal is due?.


Should have got a letter from the membership secretary, very surprised to hear that you didn't ?

Send an email to membership@ducatisportingclub.com and it should get sorted.

Melnie Mouse
10-Jun-2006, 09:24
This is great, this new website :)

749er
12-Jun-2006, 07:14
am I having a dizzy moment here? I cant find where to change the text that sits in the area under where my post would be. At the moment it says "chillin to the smooth sounds of.........."

Cant find where to change it, and i have moved onto to Jello Biafra now!!

Iconic944ss
12-Jun-2006, 09:27
Should be an 'Edit' button somewhere....sounds daft but please make sure you really are logged in!

Cheers - Frank
DSC Webteam

Rob B
12-Jun-2006, 09:29
Is there anyway to make the new U2U notification a liitle more obvious. By using a bBetter contrasting colour or such?

Other than that. it's great.

Regards, Rob

Iconic944ss
12-Jun-2006, 09:52
Thanks Rob,

If you go to "User Settings" at the top of the screen and then "Edit Options"
(sadly in smaller writing at the LHS of the screen).

There are checkboxes under Private Messaging where you can select to have both Email notifications and a pop-up box on logging into the message board.

This link 'might' take you straight there....:eek:

http://www.ducatisportingclub.com/profile.php?do=editoptions

Cheers - Frank
DSC WEBteam

749er
12-Jun-2006, 10:23
Should be an 'Edit' button somewhere....sounds daft but please make sure you really are logged in!

Cheers - Frank
DSC Webteam


logged in - check
went to user settings
looked through all of the user settings and options buttons, and nothing there.

Cant find it? Has it been removed to stop people advertising businesses etc? I see that is a hot topic at the moment

Iconic944ss
12-Jun-2006, 11:20
Hi 749er,

I've check all your settings and the appear correct.

Can I suggest you work your way through the cookie item that is described in my post here:

http://www.ducatisportingclub.com/showpost.php?p=309556&postcount=5

Cheers - Frank

ath748
12-Jun-2006, 12:12
When I access Today's Posts, it only shows me 25 threads per page, then I have to go to page two. How can I increase this number? There used to be loads more on the old site.....

Thanks.

Gizmo
12-Jun-2006, 12:52
When I access Today's Posts, it only shows me 25 threads per page, then I have to go to page two. How can I increase this number? There used to be loads more on the old site.....

Thanks.

user settigns, edit options, scroll down to thread display options, number of posts to show per page, gives you up to 100 .

you can alter other settings there for different view modes, linear, oldest first etc

Lily
12-Jun-2006, 12:56
I am using 'plain white' and the text for personal messages is mising. I am guessing it is just white on a white background as the link works if you hover over it.

YMFB
12-Jun-2006, 13:33
was the site down last night ?

Iconic944ss
12-Jun-2006, 13:35
ATh - looks like its only set @ 40 maximum posts - will look into this or you always use the "New threads" option from the "Quick Links" button.

Lily - spot on the money, it has been pointed out - not quite figured a workaround yet! - Check your notification options from user prefs if you are not seeing PM's come on

Cheers - Frank
DSC Webteam

Gizmo
12-Jun-2006, 13:46
ATh - looks like its only set @ 40 maximum posts - will look into this or you always use the "New threads" option from the "Quick Links" button.

Lily - spot on the money, it has been pointed out - not quite figured a workaround yet! - Check your notification options from user prefs if you are not seeing PM's come on

Cheers - Frank
DSC Webteam

oops sorry didnt read ath's post correctly :( its an admin setting - admin panel, vbulletin Options, message searching options, default is 25 per page if you haven't found it Frank.

Lily
12-Jun-2006, 14:25
Frank

i get the Pm pop up so its fine. I think you need to change the colourings in the skins so it is not white. Can't remember the option but I am pretty certain Michael will know.

749er
12-Jun-2006, 14:25
Hi 749er,

I've check all your settings and the appear correct.

Can I suggest you work your way through the cookie item that is described in my post here:

http://www.ducatisportingclub.com/showpost.php?p=309556&postcount=5

Cheers - Frank

Hi Frank
Thank you for your assistance, and i have tried your suggestions but still no joy.

I think I am looking for the place where you edit your signature.

thanks

Derek

guest1
12-Jun-2006, 21:09
Has ANYBODY had success in accessing the members only area?
I'm constantly getting "must have cookies enabled" even though I have enabled, disabled, destroyed all cookies associated with the site.

AK
12-Jun-2006, 21:31
Has ANYBODY had success in accessing the members only area?


not me:borg:

Iconic944ss
12-Jun-2006, 21:41
Alan - you have a PM.

Eamonn
12-Jun-2006, 22:01
I am trying to log into my membership area and it says cookies are not enabled - but I have cookies enabled.
Is there a trick to getting in?
And is it worth getting in - I wanna see when my membership runs out.


Alan, the membership data is held on a separate webserver and so may need defining in your browser as a 'safe' website to visit.
Go to Tools / Internet Options / Privacy and click on the Sites button.
Then in the box provided, enter https://vault2.secured-url.com and click the 'Allow' button. This will ensure your browser allows access to the membership area.

If you continue to have access problems, please send an email to webteam and we'll investigate further.

guest1
13-Jun-2006, 07:52
Cheers Eamonn and Frank, cookies now enabled for that url and am able to access members area no problem. one for the FAQ I think.

iang
14-Jun-2006, 11:00
I keep receiving this message and others like it regularly and have never had them before, only when accessing the site ??

Fatal error: Allowed memory size of 12582912 bytes exhausted (tried to allocate 84 bytes) in Unknown on line 0

If I keep trying or refreshing I can sometimes get on the site ????

BDG
14-Jun-2006, 14:57
OK it is well known i'm a complete buffon when it comes to IT (well not just IT, but however...............)

This is not a dig at the Webteam who have no doubt worked very hard to get the new site up and running. I prefer vbulletin........but the access problem is merde.

I've heard comment its down to the volume of users, but i also lurk on another site for wanna be Charley Boremans who want to wander round the world on bikes.

It is not a club and therefore not funded by subscription, does not seem to be funded by advertising, yet on average has at least 500 active users logged, and frequently more, yet it never crashes, or never has access problems, fatal errors etc.

Whats the difference or current problem with getting onto the site, or getting messages saying server too busy? Is it hosted in some big wonderfull hi tech place or in a garden shed.

This is not a snidey dig, its a genuine question from someone who has problems just turning a computer on, and has been known to throw a computer across the room and jump up and down on it. That produced a fatal error:lol:

I'm sure i'm not the only village idiot who wants to know, but too embarrased to ask.

Jasper
14-Jun-2006, 16:59
Why when i do a search,for say "Spaghetti" from my previous posts,are the pictures not there?

I wanted to send someone a link,to save having to send large jpg files.

AK
14-Jun-2006, 20:43
if you put someone on ignore do they know this?

Iconic944ss
14-Jun-2006, 21:20
From the vBulletin user forum:

"The built in ignore system that comes with vBulletin only allows you to stop viewing the ignored members posts, but say they were the last person to post on a thread, their username still shows up as the last user to post even though they're on your ignore list."

Interesting - I dont think the user knows they are being 'ignored' - you could always PM the user and tell them they are being ignored :)

Frank

Eamonn
15-Jun-2006, 00:57
On the old XMB system we frequently had the system lock up and the message board would stop working. However the webteam could always connect to the server using a direct admin connection. From that connection we could see the CPU was not being used excessively and the system responded quickly to any system commands entered - it was only the website that was affected. Further analysis indicated that the number of users extracting information from the database was overloading the system.

To remedy this problem, we undertook to update the message board to newer (better supported) software - the vBulletin system you see now. This software is much better at extracting information from the database and we no longer suffer from this problem, However now the database is working quickly, it has highlighted the next bottleneck - that of the amount of memory required to run the system. My current analysis of the situation is that we need more memory on the server box to allow better performance and in turn to allow more users onto the system (remember we have temporarily reduced the number of allowed users to limit the loading of the system). This lack of memory afftects the webteams access even via the direct admin entry points and so we cannot reboot the system as quickly as we could previously. Sometimes it can take us 30 mins to get into the system to restart it.


The box we have was set up 3 years ago, and only has 256Mbytes of memory - if you go to any high street store these days to buy a PC, 256Mbytes is regarded as the absolute minimum- yet we are trying to run a website for over 100 simultaneous users!

I have been in touch with our current ISP with regard to upgrading the memory, but so far the options they offer are not very attractive - e.g. 50% increase in monthly payments to get extra memory. I haven't finished negotiatons with them yet, so there may still be opportunities for improvement. Meanwhile I am also talking to other ISP's to get comparative quotes on a suitably sized server.

Our current ISP contract expires on 14th July, so we have to pay for the current system up to that date whether we use it or not - therefore in the short term I'm afraid we may have to put up with some inconvenience. After the 14th July, we will either have agreed an upgrade with our current ISP or we will be moving to a new ISP system. Which way we go depends on the prices and options I get in the next few days from ISP's and this is all then subject to presentation and agreement on future actions at the forthcoming MT meeting on 1st July.

We realise it's very inconvenient to you all (and to us in trying to keep the server up and running), but we are working on solutions that unfortunately have some time limitatons due to contractual arrangements.

TP
15-Jun-2006, 01:39
On the old XMB system we frequently had the system lock up and the message board would stop working. However the webteam could always connect to the server using a direct admin connection. From that connection we could see the CPU was not being used excessively and the system responded quickly to any system commands entered - it was only the website that was affected. Further analysis indicated that the number of users extracting information from the database was overloading the system.

To remedy this problem, we undertook to update the message board to newer (better supported) software - the vBulletin system you see now. This software is much better at extracting information from the database and we no longer suffer from this problem, However now the database is working quickly, it has highlighted the next bottleneck - that of the amount of memory required to run the system. My current analysis of the situation is that we need more memory on the server box to allow better performance and in turn to allow more users onto the system (remember we have temporarily reduced the number of allowed users to limit the loading of the system). This lack of memory afftects the webteams access even via the direct admin entry points and so we cannot reboot the system as quickly as we could previously. Sometimes it can take us 30 mins to get into the system to restart it.


The box we have was set up 3 years ago, and only has 256Mbytes of memory - if you go to any high street store these days to buy a PC, 256Mbytes is regarded as the absolute minimum- yet we are trying to run a website for over 100 simultaneous users!

I have been in touch with our current ISP with regard to upgrading the memory, but so far the options they offer are not very attractive - e.g. 50% increase in monthly payments to get extra memory. I haven't finished negotiatons with them yet, so there may still be opportunities for improvement. Meanwhile I am also talking to other ISP's to get comparative quotes on a suitably sized server.

Our current ISP contract expires on 14th July, so we have to pay for the current system up to that date whether we use it or not - therefore in the short term I'm afraid we may have to put up with some inconvenience. After the 14th July, we will either have agreed an upgrade with our current ISP or we will be moving to a new ISP system. Which way we go depends on the prices and options I get in the next few days from ISP's and this is all then subject to presentation and agreement on future actions at the forthcoming MT meeting on 1st July.

We realise it's very inconvenient to you all (and to us in trying to keep the server up and running), but we are working on solutions that unfortunately have some time limitatons due to contractual arrangements.

I know I live in the dark ages sometimes, possibly hard to believe for someone who makes their living out of leading technical people..., but I digress, but I actually picked up this antiquated device called a 'phone' and called Eamonn today to have a chat about what has been going wrong.

As a former webteam member I fully appreciate that it's often an overlooked function in keeping the club running. The migration that has just taken place wasn't easy and after reviewing the errors and talking through the WHOLE situation with Eamonn I would have to concur - the host the website is running on has a lower spec than the bloody laptop I'm typing this post on!!!!

Eamonn has this in hand and is running with it. There are some changes that he'll be recommending but please remember that this process takes time. Time to initially investigate the issue and find out what is causing it, time to investigate what solutions could rectify the issue, time to word this in a proposal to the MT, time for the MT to digest this and vote on the proposal, time .... you get the picture.

It's all very good to live in the complete black and white world that some people seem to live in - but the Real World (thanks Antonye, I LOVE that ;) ) is not like that.

Ray
15-Jun-2006, 14:31
Eamon,

Thanks for the info. clear, concise and not riddled with techy jibber jabba,

Ray.

domski
15-Jun-2006, 14:40
Eamon,

Thanks for the info. clear, concise and not riddled with techy jibber jabba,

Ray.

Translation please Eamonn :lol:

bike mad
29-Jul-2006, 15:26
this is what I get when I try to go to the 999/749 thread, it's fine on the rest.
it's been happening for days now, not once have I got through.

<br /><b>Fatal error</b>: Allowed memory size of 12582912 bytes exhausted (tried to allocate 3 bytes) in <b>Unknown</b> on line <b>0</b><br />

so please help me

Jools
29-Jul-2006, 15:29
Hasn't happened once to me since we changed to a new server yesterday. It used to happen every 5 minutes.

This new site has been bullet proof so far for me

Iconic944ss
29-Jul-2006, 21:22
this is what I get when I try to go to the 999/749 thread, it's fine on the rest.
it's been happening for days now, not once have I got through.

<br /><b>Fatal error</b>: Allowed memory size of 12582912 bytes exhausted (tried to allocate 3 bytes) in <b>Unknown</b> on line <b>0</b><br />

so please help me

BM - Please continue to log any errors like this - it will be of use during the c/o to the new server.

Seems odd you only the message on one forum?

Can you please tell me if its one post in particular you are trying to view?

Cheers - Frank

bike mad
03-Aug-2006, 01:06
it's when I'm trying to vieu, I cant get the 999/749s front page, the first one, the one you use to choise a thread to read,
I still cant go straight there,
I have found a way round it, but I would like to choose the thread,
which I can't at the mo

Iconic944ss
03-Aug-2006, 10:37
I've heard of this b4 but still cant understand it.

I can get to the forum both from the forum list and and via any 749/999 postings on 'todays posts' ??????

does this direct link work for you:

http://www.ducatisportingclub.com/forumdisplay.php?f=84

Cheers - Frank

bike mad
07-Aug-2006, 00:37
no just get the same thing when I tryed your link,

RedMist
11-Aug-2006, 18:42
Hurrah!
I can now post replies and do everything else I used to be able to do before 2 weeks ago. :)
Thanks for the advice by e-mail Eamonn. Seems as though ticking the 'remember me' box before logging in has done the trick! Cheers,
Ian
RedMist

Eamonn
11-Aug-2006, 20:43
The problem that Ian had (and possibly others) is that AOL users have their connection to the internet changed automatically by AOL on a regular basis. This is done by AOL to reduce the possibility of hackers getting into the users system by the IP address - i.e. keep changing the address and it makes it more difficult to get in. The technique AOL use is called 'floating IP'.

A consequence of this is that the message board 'looses' your connection on a regular basis - by ticking the 'remember me' box you tell the message board to retain a cookie on your machine that signifies to the message board your connection status. Then if AOL change your connection behind the scenes, it doesn't matter.

Nigel C
13-Aug-2006, 20:20
on the main page i'm not signed in when i try to sign in i get this error message

"In order to accept POST request originating from this domain, the admin must add this domain to the whitelist."


But i am signed in when i go to the forums? not really worried about it just curious as why it's happening


cheers

nigel

psychlist
14-Aug-2006, 07:02
on the main page i'm not signed in when i try to sign in i get this error message

"In order to accept POST request originating from this domain, the admin must add this domain to the whitelist."


But i am signed in when i go to the forums? not really worried about it just curious as why it's happening


cheers

nigel

There's an automatic cross check done with the DVLA Nigel, to make life easier for yourself you should buy a Ducati :lol:

Eamonn
14-Aug-2006, 07:35
Nigel, that message appears when you come into the website from another website that is trying to pass across hidden information.

If you type the 'www.ducatisportingclub.com' into the web address box of your browser you shouldn't see the message. Send us an email (to webteam@ducatisportingclub.com) detailing the name of the previous webpage you were veiweing before you saw this message and we'll investigate further.

Loz
14-Aug-2006, 11:29
You also get the same problem that Nigel C mentioned if you try to access the board via the address http://80.243.187.66/ which we were given when we first moved to the new ISP.