View Full Version : service time
duc daz
10-Aug-2006, 21:03
can any one point me in the right direction for sevicing ,,its a belt change biggy ..been quoted £830inc vat at corner speed.is there any where else in the midlands ..its on a 999 and will have done 3000miles
can any one point me in the right direction for sevicing ,,its a belt change biggy ..been quoted £830inc vat at corner speed.is there any where else in the midlands ..its on a 999 and will have done 3000miles
Cornerspeed is the right direction, try a quote from JHP or big shop front dealer then compare ... you'll soon be calling Nelly back and booking it in ..... really is the only place for it mate ...
aka.eric
10-Aug-2006, 21:31
Id recommend Cornerspeed every time,but options are:-
Ducati John,Leeds - 12k mile service 999 £425-500.
Ducati Leeds - £45+vat/hour "Ducati menu pricing is the maximum it COULD cost,not what it WILL cost".
WL Racing - Oulton Park,good reputation
GTEC - Market Harborough,again good reputation.
I had a minor service + belt change at approx 3500 miles at an official Ducati dealer in the South. I opted not to have the valve clearances checked as service interval is 6000 miles. Cost me £290 all in.
2 yr belt service, minus forks, but with cam timing and valve clearance you know who...£630
Martinp
11-Aug-2006, 11:55
www.robsomracing.co.uk he's on WMR and does a discount for members, me thinks. moley's used him aswell and so will I in september when mines in for a service.
Ohh forgot he's based in Shipston, tuther side of Stratford.
is he taking the pi@s!!
I hope its a typo???
Khushy
Rushjob
11-Aug-2006, 12:56
is he taking the pi@s!!
I hope its a typo???
Khushy
No, but what you have there is a quote for the 2 year service that the bike is ready for including everything that Ducati stipulate for the service done by one of the best mechanics ( Official service centre too ) who will actually do everything it says on the schedule & will treat your bike as if it were his own.
If you want a proper job doing, you pay the rate...
If you want half a job, pay half the price.
I've seen first hand the state of some bikes after recent work at some so called service centres... they look like a 5 year old had been let loose on them.
Simple.
Search back over the forum and see how many positive comments that Cornerspeed's service throws up as against negatives.
Just my thoughts.....
:)
I know cornerspeed have a good repuation but £830 is ridiculous, even officail ducati Ducati dealers like Ducati Glasgow and Ducati Leeds who also have good a reputation only charge about £500 and that is for the full 2 year service as Ducati stipulate so where does the other £300 go ??
Id recommend Cornerspeed every time,but options are:-
Ducati John,Leeds - 12k mile service 999 £425-500.
Ducati Leeds - £45+vat/hour "Ducati menu pricing is the maximum it COULD cost,not what it WILL cost".
WL Racing - Oulton Park,good reputation
GTEC - Market Harborough,again good reputation.
Billy? not an authorised dealer and doesn't do servicing as such, all his engines are done by Gtec (Geoff Green ex JHP), he's more bolt on thus the name bolt on billy :D
The price I quoted was off the Ducati price schedule, that all service outlets use, or are supposed to. As mentioned before, it is a maximum. I don't make these up, it's what i get from Ducati.
I was asked for a quote and that's what i gave based on the info I have and was given.
There was a question around the air filters and a cost reduction indicated as these wouldn't need changing.
Had the DSC been mentioned then this would have also had a bearing on the quote.
I've followed up with further e-mails, which are between myself and the Daz. Hopefully they will clarify the matter further, rather than having to sort it out on here?
That's my tuppeneth worth.
That price just takes the bloody pi*s - BIG TIME!!!
You can get a f*cking 911 major service done for less - including the bl*ody parts + f*cking VAT!!
Come one people - get real - its only a f*cking motorbike - I dont care how "good" you recon he is - its not worth £850 - its just taking the p*ss out of us - the people who keep f*cking Ducati & their p*ss taking STEALERS in business - especially when you consider that at the end of year 2 its out of poxy Warranty anyway - an indie is a much more sensible proposition!!!
Khushy
(did I get enough "F" words in - cause people who take the f*cking p*ss - f*ck me right off - W*NKERS!!)
By the looks of it - prices from Dealers are NOT set in stone - hence the variance - so its COMMERCIAL SUICIDE to take the p*ss out of your customers - however loyal YOU think they are - they WILL get f*cked off eventually - value for money and TRUST is where its at!
GET REAL - STOP TAKING THE PI*SS!!!
That price just takes the bloody pi*s - BIG TIME!!!
You can get a f*cking 911 major service for less - including the bl*ody parts + f*cking VAT!!
Come one people - get real - its only a f*cking motorbike - I dont care how "good" you recon he is - its not worth £850 - its just taking the p*ss out of us the people who keep f*cking Ducati in business - especially when you consider that at the end of year 2 its out of poxy Warranty anyway - an indie is a much more sensible proposition!!!
Khushy
(did I get enough "F" words in - cause people who take the f*cking p*ss - f*ck me right off - W*NKERS!!)
By the looks of it - prices from Dealers are NOT set in stone - hence the variance - so its commercial suicide to take the p*ss with your customers - however loyal YOU THINK they are - they will get f*cked off eventually - value for money is where its at!
GET REAL - DONT TAKE THE PI*SS!!!as nelly has said-its sorted between him & duk-daz.im sure this can be easy resovled.
There is nothing to resolve - its good to know what the "going rate" (LOL!!!) is and remember this is a public forum - if you dont want honest comments - dont post - f*ck off somewhere else!!!!
If he didnt want people to discuss this issue he wouldnt have posted it here - surely comments/responses is what he wanted and its what this forum is all about - looking out for eachother - helping to NOT have the p*ss ripped out of you!!!
It just goes to show how stupid some people are (customers & suppliers) - sorry but it has to be said.
There is far too much "hero-worship" going on here and this is a classic example of it.
Just my opinion - but I bet most of you are thinking EXACTLY the same as me.
STOP TAKING THE P*SS JUST BECAUSE WE OWN DUCATI's
Khushy
Well said Khushy ! Totally agree.
andyriches
11-Aug-2006, 16:25
Oil £40
Filter £10
Belts £80
Does Dick Turpin take the rest ?
It P*SSES me off aswell
Oil £40
Filter £10
Belts £80
Does Dick Turpin take the rest ?
It P*SSES me off aswell
Exactly I am sure you would work for nothing-not:D
Seems to be a problem with peoples computers as there are lots of ** in words:lol:
It doesnt p*ss me off (I think its f*cking hilarious) I choose NOT to spend my money with those companies - maybe thats the solution then see who stays in business and for how long!!!!
Khushy
antonye
11-Aug-2006, 16:40
I had my belts changed this week (but that's another story...) cost me £40 including parts :D
Check the labour rates at Cornerspeed and you will find they are extremely competitive with a discount for DSC members.
You pays your money and takes your choice. I know where I am best served.
For what it is worth the work I last had done there came in well below the estimate.
andyriches
11-Aug-2006, 16:45
The problem there is that too many people just follow like sheep and go and give there money away to the theives
People have being sent to jail for lesser crimes (Ducati servicing prices)
TopiToo
11-Aug-2006, 16:50
Hello
After 5yrs of ownership, and a comedy of errors with Ducati dealers.
I am more than happy to travel the 400 miles round trip to Conerspeed.
each to their own I guess.
TopiToo
EXACTLY
But like I said there is too much hero worship going on here - if you have money to burn - follow the other lemmings to the usual suspects - they will be delighted to rip you off!
Otherwise, ask around, share your experiences good and bad - as a mere mortal you (like me) can ENJOY Ducati ownership without a MASSIVE race-spec bank account.
Khushy
TopiToo
11-Aug-2006, 17:04
Hello Khushy
I look after my bike mate, had a 12K service with no rockers,
I try and do what work I can on the bike to save money when the service
is due, and no I don't have money to burn, but I do have peace of mind.
chillout its friday:)
TopiToo
f*cking chill out - p8ss off you bar-steward - I am f8cking chilled!!!!
LOL!!!
What you do seems sensible and like you I do most of the work on my bike myself - the only bit I wont touch are the shims (until I learn to do em myself) other than that they are the only part of my bike that gets DONE by someone else!!!
Khushy
8-)
ok,all said & done- what should duk daz be paying for a 2 year service?
I've owned 5 Ducatis and probably done more miles than most, and therefore had more servicing work done.
I've tried various Ducati main dealers and independants and got well and truely hacked off with poor service. Actually same story with Jap bike dealers as well.
I came across Nelly and Cornerspeed thru the DSC and didn't know him from Adam. The service i've had has always been absolutely first class and at a reasonable price.
This isn't a sycophantic hero worship, sheep following exercise. It a genuine opinion on my hard earnt money well spent. As Herb said i've had work come in under estimate rather than the story of "Sorry we found X Y and Z so the bill has doubled.
I'm a fussy whinging git who wants the job done right and no excuses. Therefore for the last 3 years i've happily made the 120 mile round trip to Nelly, and never felt ripped off.
As for the comment about give your money to thieves, if your implying that Nelly is a thief then you're a ****. Same about follow the lemmings comment. Many of the people here value bloody good service they've had from Nelly. I wouldn't feel so strongly about any of the other dealers i've used over the years.
duc daz
11-Aug-2006, 18:35
well guys thanks for all your reply,s,,,,i will spend the next few weeks getting quotes..authorised dealers will always be exspensive i reckon but guys like me who can not afford those prices will have to work a bit harder in finding cheap but good ducati machanic,s
duc daz
11-Aug-2006, 18:41
can you give me names and telephone numbers of ducati servicing if possible guys ,,many thanks
doogalman
11-Aug-2006, 18:53
How about a trip down south for a good independent?
http://www.ducatisportingclub.com/showthread.php?t=28857&highlight=mdracing
If not, may be of interest yo anyone down here.
Why not get Khushy to do it then it won,t cost much at all:lol:
duc daz
11-Aug-2006, 21:04
Why not get Khushy to do it then it won,t cost much at all:lol:lets keep it real shall we
duc daz
11-Aug-2006, 21:25
hi mate hows things
duc daz
11-Aug-2006, 21:29
just had u2u about robson racing ,,has any one used them before???
final_edition
11-Aug-2006, 21:30
u2u re. http://www.bbsmotorcycles.co.uk/motorcycle_servicing.html
FE
aka.eric
11-Aug-2006, 21:35
JHS Racing - check out website.
24mth/12k mile service including belts £435.00 incl vat.
wlracing.com - check out website.
G.Tec 01858 535411.
Harv748
11-Aug-2006, 21:36
I've used Mike at Robsom for bits a pieces over the years (tyres in particular...he always does cracking deals on diablos etc with DSC discount).
Never used him for servicing though to be honest...
duc daz
11-Aug-2006, 21:39
JHS Racing - check out website.
24mth/12k mile service including belts £435.00 incl vat.
wlracing.com - check out website.
G.Tec 01858 535411.
where are these people based aka ,,tryed the web site cant get on there?? cheers
aka.eric
11-Aug-2006, 22:01
jhsracing.co.uk - Bristol
wlracing.com - Oulton Park
gtecperformance.co.uk - Stoke Albany,Nr Market Harborough,Leicester.
Nigel C
11-Aug-2006, 23:07
I rate this thread a 5 :)
More F words in one thread than i've seen on the whole forum in a year LOL
"get Khushy to do it" - LOL!!!!
But in REAL terms - I'd like to see another "customer" maintained bike as good and as well prepared as mine - its actually not that difficult or expensive to look after your own!
OK I am no race mechanic - but anyone who has seen my bikes (I hope) will agree they are VERY well cared for.
Its not difficult - why dont we spend some of our energy teaching each other Ducati maintenance - I would be up for that (LEARNING) and that would be a REAL benefit for the DSC members - rather than all the bull*it that goes on here most of the time.
I have also often offered and helped out other owners with general work on their bikes - the offer is still there as is the use of some of the specialist tools I have acquired over the years.
Just think, if we all acted as "club" we could save a bundle?!?!?!? Think of what you could spend that extra cash on - track days, bling, more track days etc etc
I would still only allow a specialist to do the shims/rockers etc - until I learn how to do it - I know that some people here can. EVERYTHING else - I will have a go at - knowing that it will be done properly without major expense - safely and to the standard that I am happy with.
Khushy
rockhopper
11-Aug-2006, 23:50
Have you got a mathesis tester khushy?
doogalman
12-Aug-2006, 10:48
If somebody in the southeast could show me how they do the belts, shims and rockers on a 4 valve pre testeretta engine i'd be greatfull. So if anybody wants to let me stand by while they do theirs please let me know.
Excellent, a lets drive Nelly from the DSC thread.
There has been somu unadulterated ******** in this thread.
Khushy, whatever your gripes with dealers and servicing this I feel isn't the thread to air them on.
Nelly can't win here, on the one hand we ALL know what a cracking service he provides whether it's for you 583 Monster or 996R and everything in between.
The guy goes well beyond the call of duty for no premium and often very little thanks.
He quoted what he was asked for subject to the information given, a more vanilla quote you will not get.
A 999 is a specialist bit of kit, how about someone ataches the completefactory specified 12k schedule for Daz's bike and we'll see the scope of the work, as that what he has been quoted on.
We have all in the past cut bills by skipping certain bits that aren't essential due to time, miles etc .. but thats not what daz asked for.
There is no way that Nelly would be quoting £300 more than the likes of Ducati Leeds and Glasgow if they have answered the same question.
Just my opinion .... and if you don't like it, i really don't give a flying f***, this place disgusts me at times.
Well said Dibble, a bit more eloquent than my comments earlier.
£830 for a service is taking the p*ss - no question.
Maybe its time to shake things up and start working together as members of this forum/club to help eachother save some money and gain some useful knowledge during Ducati ownership - thats what other clubs do. Workshops etc!!
MAYBE THEN DEALERS WOULD BE ABLE TO HOLD A GUN TO OUR HEADS WHEN SERVICE TIME COMES ALONG!!!!
It seems to me that certain dealers/service bods associated with Ducati think they have a monopoly - thats why they take the p*ss out of all of us. The hero worship and clique that goes on here does not help everyone else at all.
If you want to join the Nelly/JHP etc fan club - I am sure they will be delighted to take your money - but I for one refuse - they are not that good and as far as I am concerned - their customer service/knowledge is sh*te - except for a few specialist areas - I can do a better quality job myself.
Why do you think Nelly goes "out of his way" as you say - he is a business man first and foremost - he needs to make money - he aint a charity - thats for sure (£830!!! LOL).
The other thing is - if you only want people here to agree with everything that you say - you need to get real and come back to planet earth - you are dreaming buddy - it will NEVER happen.
Others may not say what they feel - but I would say that most agree with what has been said especially with this particular post!!!
Those FEW that have disagreed - I assume only to remain popular with the worshipers - seem only to be able to make personal attacks as to my abaility to service a bike - and they dont even know me - have never seen my bikes - more fool you!!!
I for one will continue to say what I think is right - thats what a public forum is all about - so if you dont like it - you know what you can do!!!
Khushy
If I knew how to do that job - I would be delighted to help out.
Should you successfully find someone to show you what to do - can I come along - would love to learn!
Khushy
£830 for a service is taking the p*ss - no question.
Maybe its time to shake things up and start working together as members of this forum/club to help eachother save some money and gain some useful knowledge during Ducati ownership - thats what other clubs do. Workshops etc!!
It seems to me that certain dealers/service bods associated with Ducati think they have a monopoly - thats why they take the p*ss out of all of us. The hero worship and clique that goes on here does not help everyone else at all.
If you want to join the Nelly/JHP etc fan club - I am sure they will be delighted to take your money - but I for one refuse - they are not that good and as far as I am concerned - their customer service/knowledge is sh*te - except for a few specialist areas - I can do a better quality job myself.
Why do you think Nelly goes "out of his way" as you say - he is a business man first and foremost - he needs to make money - he aint a charity - thats for sure (£830!!! LOL).
The other thing is - if you only want people here to agree with everything that you say - you need to get real and come back to planet earth - you are dreaming buddy - it will NEVER happen.
Others may not say what they feel - but I would say that most agree with what has been said especially with this particular post!!!
Those FEW that have disagreed - I assume only to remain popular with the worshipers - seem only to be able to make personal attacks as to my abaility to service a bike - and they dont even know me - have never seen my bikes - more fool you!!!
I for one will continue to say what I think is right - thats what a public forum is all about - so if you dont like it - you know what you can do!!!
Khushy
Khushy,
If you want to rally round, run workshops, educate the masses, assist people with getting their bikes up to a certain standard, then great, all power to you.
Like most things in life though a general confidence with things manual and mechanical is required, I for one don't have that, I have undertaken tasks on my bike that i may not have done so in the past usually as i have a spanner in one hand and my mobile jammed in my ear as either Nelly, KeefyB or Rattler has tried to talk me through what I'm doing, I've never seen an invoice for it though ....
I have also on numerous trackdays been able to assist non DSC members by calling on DSC help and getting issues resolved, I've had help from Nelly, JHP and even P&H, yet to see an invoice for that either ....
Value is added in so many different ways and assistance is priceless.
But to vilifie Nelly for answering a question is short sighted mate.
Nelly has a shop to run, his own bills to pay and a shedload of knowledge, his customer service is second to none and to caim you are more expert / knwledgable is just a tad arrogant.
Do you in your chosen profession not expect a premium for your expertise or do you just work at lower rates than all your competitors because your conscience says profit is bad ???
When i shop at certain places I pay a premium because I know I'm getting more han just the initial service, that goes for all things I have, the cheapest service may be adequate, but it may not be the best.
Like it or not the Ducati motorcycle is a premium brand, much the same way BMW, Mercedes and Audi are, all with c£100 per hour labour rates, we knaow what we are buying into.
Reinds me of those glammed up Footballers wives wannabes "all fur coat and no knickers".
I work hard for my money but also believe that value is more important than cost with some things.
I haven't knocked your mechanical abilities, i have no idea what they are, but as has been suggested why not PM daz and offer to do the work for him ???
Then he can save a load of money and we can all move on ...
Dibs
you need to remove your head from Nelly's arse and think about the bigger picture. Nelly this - Nelly that - are you on commission?
If Daz was as happy as you seem to be with Nelly - he would not have asked for opinion in such a public way.
One man's opinion leads to a rather healthy debate which leads in turn to some other options for Daz - which is what this thread is all about - what are my other options???
Get off your high horse and see the bigger picture.
8-)
Khushy
doogalman
12-Aug-2006, 15:55
Kushy, I would love to be in the situation where i am happy to do the top end stuff. I have started another thread in 916/996 section with regard this, who knows something may come of it. This is the only bike i've ever had to have someone service for me.
Even if i never did the shims myself it would be great to know that i was anle to.
I agree - would love to have the ability to do that job myself.
With the right tools it cant be that hard.
I bet someone somewhere would teach us - then we could all chip in for a box of Shims and help eachother out and save a load of £££.
Please let me know if you find someone.
Khushy
Khushy,
I choose to spend my money with Nelly because I get true value.
When that changes I will move on and withdraw such obvious support, but I know I am one of many that entrust him, its not having my head up his arse, its supporting someone that I believe in.
Daz asked the question here not because he was unhappy with Nellys answer per se, but because he found it shocking, and as Nelly has stated, he just answered the question he was asked, so why we are getting hung up on his quote is beyond me, if what he has quoted is ithin the guidelines set down bu DUK in connection with the work asked for then so be it.
Daz is quite rightly free to seek a cheaper alternative, but as has been stated the £830 is "worst case scenario" not a fxed price, likeliehood is it will be less as "worst case scenarios" rarely end up being the reality.
How much worse would it be to get quoted £500 and then get a £900 bill because the worst had come true and you were never aware it could be that bad ???
Looking at the bigger picture works both ways Khushy ..... :)
Dibs
If you think that the comments made about the £830 service and subsequent comments about service etc - are harsh/uncalled for - why dont you nip things in the bud and delete this thread - I am sure that would make a few people happy?
Khushy
doogalman
12-Aug-2006, 16:04
Will do mate.
By the way, my wife used to work for a Harley Davidson dealership that charged £75 / Hour. Typical service charged 3 hour. Good techie used to be able to bang them out in less than 45 min. Robbery, She has since moved on.
If you think that the comments made on this thread about service, prices, poor old Nelly etc are uncalled for - why dont you use your talents and influence with the webteam and get this thread deleted.
You seem to be getting really upset!
I just think its hilarious 8-)
Khushy
If you think that the comments made about the £830 service and subsequent comments about service etc - are harsh/uncalled for - why dont you nip things in the bud and delete this thread - I am sure that would make a few people happy?
Khushy
who would it please, I have no issue with someone challenging something they find expensive, but the uneccesary haranquing of the supplier is OTT.
maybe what Daz should do is contact all the alternatives, ask them the full price warts and all service cost then post them up, true transparency .....
If you think that the comments made on this thread about service, prices, poor old Nelly etc are uncalled for - why dont you use your talents and influence with the webteam and get this thread deleted.
You seem to be getting really upset!
I just think its hilarious 8-)
Khushy
not upset, just find it all uneccesary, and as for the WT & MT, leprosy would be more popular than me in those circles mate ....
why do you feel that you should be answering for Daz/Nelly???
I dont get it - are you on commission - maybe you are Daz - maybe you are infact Nelly - who knows?
8-)
Khushy
why do you feel that you should be answering for Daz/Nelly???
I dont get it - are you on commission - maybe you are Daz - maybe you are infact Nelly - who knows?
8-)
Khushy
I'm just suggesting alternatives mate, or maybe that would only serve to prove that things aren't as you claim .. and you wouldn't want that would you ...
Am I Daz or Nelly, hell no, that would involve living north of Watford, get a grip man ... !!!
you need to get your facts straight!!!
All I said and still say is that £830 for a service is taking the p*ss + stealers are f*cking useless (in general terms) . . .
I am not out to PROOVE anything - LOL!!!
8-)
Khushy
It seems to me that certain dealers/service bods associated with Ducati think they have a monopoly - thats why they take the p*ss out of all of us. The hero worship and clique that goes on here does not help everyone else at all.
If you want to join the Nelly/JHP etc fan club - I am sure they will be delighted to take your money - but I for one refuse - they are not that good and as far as I am concerned - their customer service/knowledge is sh*te - except for a few specialist areas - I can do a better quality job myself.
Why do you think Nelly goes "out of his way" as you say - he is a business man first and foremost - he needs to make money - he aint a charity - thats for sure (£830!!! LOL).
nothing "general" about that mate....
so stop backtracking before you fall out of the patio doors and into the garden ...
duc daz
12-Aug-2006, 16:33
hey guys, i have not posted this thread on here to upset any one ,but just to get an idea of what people are paying for there servicing ,,,ive heard nellys reputation and workman ship is second to none but that is not the problem.there is no way on this earth that i could ever afford the prices of main dealers being just a joe bloggs factoryworker and the reason why most people dont moan about the high prices of servicing at main dealers is because money is not a problem and have very good jobs and have there own business wich is all well and good
doogalman
12-Aug-2006, 16:37
Duc Daz, i'd second that.
hey guys, i have not posted this thread on here to upset any one ,but just to get an idea of what people are paying for there servicing ,,,ive heard nellys reputation and workman ship is second to none but that is not the problem.there is no way on this earth that i could ever afford the prices of main dealers being just a joe bloggs factoryworker and the reason why most people dont moan about the high prices of servicing at main dealers is because money is not a problem and have very good jobs and have there own business wich is all well and good
daz, you haven't upset anyone, and looking to get maximum value for money is quite right.
you'd be surprised the professional scope of the DSC with everything from warehouse oprators at Tescos, Postmen and factory worker like yourself all the way up to MD's and Lord rattler (ahem .. lol).
none of us take money lightly mate .. just look at the DD debate about the cost at Donington and the whole one race scandal .....
this is probably the tightest bike club on the net !!
keep aking your q's, and you'll keep getting answers mate ..... if i knew somewhere cheper i trusted and coukd get the same job done, i'd use them as well ...
good luck mate.
doogalman
12-Aug-2006, 16:45
Wasn't there talk from Ducati of getting service costs and time down to a level of the jap 4. Allbeit with future models.
Wasn't there talk from Ducati of getting service costs and time down to a level of the jap 4. Allbeit with future models.
that would mean getting serviced 3 times eavery 12k rather than twice, as most Jap bikes run 4k intervals.
also IL4's are generally cheaper to maintain ....
I'm sure as the engines get more advanced we will see some change but on many of the legacy models we are stuck with what we have to work on ...
doogalman
12-Aug-2006, 16:53
Serviceing costs are the biggest obstacle to people buying dukes and the factory are aware of it.
MDracing for me for the bits i am not happy doing.
Daz needs to move down to deepest Devon..had my 916 serviced a few months back,belts,plugs,fuel filter,air filter,throttle balanced,shims checked and 3 new rocker arms,came to £380.00...
Serviceing costs are the biggest obstacle to people buying dukes and the factory are aware of it.
MDracing for me for the bits i am not happy doing.
Mike Dawson, he's a good guy, doubt you'll go far wrong there ... quite handy on a DD bike too .... :)
Daz needs to move down to deepest Devon..had my 916 serviced a few months back,belts,plugs,fuel filter,air filter,throttle balanced,shims checked and 3 new rocker arms,came to £380.00...
that was by the local JCB dealer though !!!!
Thats why all the filters were yellow..!!
doogalman
12-Aug-2006, 17:01
Nothing wrong with JCB's, they are building one to grab the speed record.
http://www.pistonheads.com/news/default.asp?storyId=14759
Plus the engines have massive service intervals.
rockhopper
12-Aug-2006, 17:39
Daz needs to move down to deepest Devon..had my 916 serviced a few months back,belts,plugs,fuel filter,air filter,throttle balanced,shims checked and 3 new rocker arms,came to £380.00...
How does that work then when the rockers cost over £100 each on their own? Genuine question cos my bike will need some soon!
Baines do re-con rockers,for the miles i do a year,seemed like a good option..half the cost of new ones..
rockhopper
12-Aug-2006, 18:04
That is a good option.
duc daz
12-Aug-2006, 18:30
had u2u of a mate about bike tec in tamworth where i live has any one else used them????
moto748
12-Aug-2006, 20:07
Well if people are chipping in with servicing recommndations, then I ought to include louigimoto, near Bristol, who does a superb job of keeping my bike (and quite a few other DSC members bikes too, most of them much tidier than mine:) ) on the road and in fine fettle.
And I'll give my two-penn'orth again on this shims business.
1. Shims shouldn't need changing often. If they do, it indicates some other problem with your bike.
2. It shouldn't be necessary to check then every five minutes. Many mechanics just do a compression test initially, and leave it at that if the results are within spec. If they appear a bit dodgy, the shimming is checked. There's nothing wrong with this approach.
3. On my last two Ducatis I've done (thus far) about 95,000 miles. That's ninety-five thousand! In that times, shims have checked 4 times (I think), twice on each bike. Of those four times, shims were actually changed only once.
4. The labour time spent checking shims that were only looked at a few thousand miles previously could be better spent on things that aren't part of the official service schedule, but still are well worth doing, such as stripping and thoroughly cleaning brake calipers, doing the same to clutches, and so on.
Its not difficult - why dont we spend some of our energy teaching each other Ducati maintenance - I would be up for that (LEARNING) and that would be a REAL benefit for the DSC members - rather than all the bull*it that goes on here most of the time.
Just think, if we all acted as "club" we could save a bundle?!?!?!?
Khushy
Interesting, i know Nelly has shown Phillipe/Peugnet how to do several things so he can do his own work on his bike, how many dealers would do that? As for contribution to the DSC club, Nelly, along with Shazaam has for many years given loads of free advice to people he's never likely to meet, in a true club spirit.
He's done an awfull lot to help people out for ****** all return at times, not your average dealer.
Why do you think people have been so vocal in putting another side to the story?
aka.eric
12-Aug-2006, 22:57
hey guys, i have not posted this thread on here to upset any one ,but just to get an idea of what people are paying for there servicing ,,,ive heard nellys reputation and workman ship is second to none but that is not the problem.there is no way on this earth that i could ever afford the prices of main dealers being just a joe bloggs factoryworker and the reason why most people dont moan about the high prices of servicing at main dealers is because money is not a problem and have very good jobs and have there own business wich is all well and good
I dont like wasting money,its too hard to earn in the first place laying bricks for a living.But I do like value for my £,thats what Ive always found at Cornerspeed be it servicing or parts.Typical example,chain/sprockets for 888,price as cheap as anywhere else,but also joined it ready to fit,no extra charge.I do the easy stuff,oil change etc,leave the belts,valves,injection etc to the expert.
This isnt hero worship,its personal experience.
Ive heard people speak equally well of GTEC,wlracing etc.Its a case of speak as you find.
Ok. Since this is a “public forum”, I’ll have my say. What started out as a question about “where can I get my bike serviced” has now evolved into an, in my opinion, unwarranted personal assault from people who have only half the information available to them, rather than answering the original question.
I was asked for a quote to service a bike, which I gave, based on the info I have from Ducati UK. Regardless of your own opinions, these people do know what they are talking about.
The bike in question is still under warranty and again, whatever your opinion, there is a schedule of service required on all Ducati based on mileage or time. If only half this schedule was completed and then something went wrong, then Ducati would be within their rights to refuse the warranty claim. Period.
Yes, I agree it’s expensive. It is a maximum, but as was mentioned earlier, would you rather be quoted £400 then get a bill for £900? I doubt it.
There is over £250 within that quote for parts, oils and fluids. There’s a lot of work in the schedule, especially if shims need doing and then the VAT man takes his slice to and there’s nowt I can do about him.
Again, most of these parts and fluids are replaced, according to the schedule set out by Ducati, regardless of mileage.
Daz has asked me about the air filters. He has a set of DP items fitted to the bike and these wouldn’t need changing hence would come out of the cost.
For what it’s worth, 3000 miles may not be a lot, but I check valve clearances regardless. I’ve adjusted shims at under 2000 miles. It’s all well and good “assuming” they should be ok, but proper inspection is the only way to do it right, and that’s what I choose to do.
As far as people doing their own servicing goes, then I’m all for that. There are several that have serviced their own bike in my workshop with my tools, taking advice when needed and paid only for the parts they've used. There are quite a few that do there own shimming and use my stock of shims etc. It’s really not that difficult, you only need some feeler gauges. ;)
Despite being tarred with the “thieving money grabbing” tag, it may come as a shock to you that I’d much rather help out someone to keep their Ducati on the road than have to sell it due to not being able to keep it serviced. I spend quite a few hours on the phone each week giving advice, freely, to people working on their own bikes, including many who I’ve never done any work for or think my personal knowledge is “sh*te”. You obviously don’t know me as well as you think you do……………..
Servicing the modern Ducati, completely, is nigh impossible by the home mechanic nowadays. You cannot reset the TPS for instance or set timing belt tensions any more without the specialist diagnostic equipment that is only available to service outlets. This isn’t a ploy to screw the customers. The bikes are getting ever more complex and the equipment required to maintain them is very expensive, the cost ultimately has to be recouped. Throw in all the overheads of just opening the workshop each week, and I doubt you’d even get out of bed for the nett result. I certainly can’t afford to drive a Porsche.
Before you go in head first offering to “service” someones bike for them to, bear in mind that if you screw up, can you afford the “no win-no fee” leeches knocking at your door?
As for the question over either mine or JHP’s skills or knowledge base……………. Well at least we can both measure and adjust the shims on Ducatis.
As to which area of Ducati you think JHP is lacking in knowledge base, god only knows. Maybe you could trade him your expertise in bolting on aftermarket parts for some shimming training??
I’ve since spoken to Daz and discussed the matter with him. Whether he chooses to bring his bike to me is entirely his own choice, as it is with everyone.
final_edition
12-Aug-2006, 23:36
Its not difficult - why dont we spend some of our energy teaching each other Ducati maintenance - I would be up for that (LEARNING) and that would be a REAL benefit for the DSC members - rather than all the bull*it that goes on here most of the time.
Khushy
Why are you interested in REAL benefits for DSC members, why are you not a DSC member yourself???:confused: :confused: :confused:
Nelly has mentioned the thing that occured to me, that you are tied to the full service regime while you are in the warranty period. If you bitch about the cost of this, what on earth are you doing buying a new bike? If you don't like the cost, service it on the cheap but don't go crying about things not going your way if a warranty claim issue arises.
After the warranty period expires, you are perhaps a little more free to shop around for cheaper service, but you are still running the risk of
a.) not having your bike properly serviced
b.) getting a bill larger than the one quoted because the quote didn't all items that may need attention during the service.
If you can do some of the work yourself, more power to your elbow, well done. However, the service criteria for Ducatis are set by Ducati, and dealers are obliged to follow them. If you're worried about greedy grasping people, address your comments to DUK, not the dealers who have to play by DUK's rules. Bear in mind though that Ducati superbikes are highly strung, highly tuned machines - with only two cylinders, competing in a world of Jap IL4's, they have to be.
I don't enjoy service time for my 999, but I bought the bike with everything that it requires to run it. It's a package. If I was worried about servicing above all else, I would have got myself an MZ or something.
For the record, I don't have money to burn, every penny counts in my household. And as for hero-worship, like most people, I gave that up when I hit adolescence. I was astonished to read a reference to it in a grown-up forum like DSC, I thought I was back on Usenet for second.
Martinp
13-Aug-2006, 00:13
had u2u of a mate about bike tec in tamworth where i live has any one else used them????
U2U sent.
TopiToo
13-Aug-2006, 00:49
Hello
respect to nelly;)
khushy like me there is a lot of work that can be done by ourselves, personally I enjoy the garage time.
One point raised by nelly,
"There are several that have serviced their own bike in my workshop with my tools, taking advice when needed and paid only for the parts they've used. There are quite a few that do there own shimming and use my stock of shims etc. It’s really not that difficult, you only need some feeler gauges."
which I though is something that not many service centers well offer and possibly missing from the DSC as a club,
I would like to see courses run by the DSC for all levels in basic/advanced maintence,
sorry can not speak for the new models as mine is a 97yr bip with a 2001yr engine.
I did attend a course a few years back in Oxford (valve clearences checking etc) and would be happy to attend again.
Some people are under warrenty, some are not, we all love the bikes
and I am sure we would all like to know more about keeping them running sweet.:)
TopiToo
doogalman
13-Aug-2006, 09:27
topitoo, indead.
http://www.ducatisportingclub.com/showthread.php?t=34761
I think it's great that people like Nelly and Wilf are prepared to follow the forum and offer the technical advise that they posesses. Never spoken to either myself but i may one day.
Just a few points to raise
To carry out a 2 year/12000m service on a 999 takes 9 hours according to schedule,this is assuming you know what you are doing,and involves such things as valve shimming/belt change/fork oil change/throttle body balance-how many of us could do even those things in that time let alone all the other items listed? -I have a pdf copy of the schedule but cannot resize it to a readable size to attach it.
Base this on a £45 per hour rate (which looks like good value compared to a solicitor/dentist and possibly Khushy!) the labour content comes to over £480 inc VAT -so if you are being charged £300-400 for this type of service you are getting someone working for nothing or the job not done properly.
If your bike has covered 3000miles then maybe things like shims may be ok but would really need checking as there may be a problem and to keep the warranty valid-If you had a problem out of warranty with such a low mileage bike would you not try and seek some form of goodwill and then your incomplete service history would be of no help then.
The best thing to do for comparisons is check like for like with dealers to compare what you are getting for your money.
I also agree about who buys a bike without not checking what is going to cost to service during ownership?
Maybe when buying a new one it might be worth including the Ducati service package(like Mini TLC) at time of purchase although its no cheaper you cuold include it on bike finance or even negoiate it in with the bike deal.
martins
13-Aug-2006, 11:04
Khushy is on the right line, Speaking to Ducati Service centres is a bit like call my bluff, you get 3 different stories from each dealer, It took me a number of phone calls to establish what I need to keep my warranty based on 3,000 miles on a year old bike, I just can't be arsed with it any more, I love my Duc but compared to my R1 the service and sales network offred by Ducati is a pile of S*1t, the bike was off the road for 1 month during June for new Rotors on a 2,000 mile bike, when I only use it for 8 months of the year! Yamaha parts arrive in 24 hours
I will look at a new 1098 next year, I hear Ducati are taking on board the issues re service costs with the new models coming through from September, I don't know if that will affect older models?
moto748
13-Aug-2006, 13:42
Just a few points to raise
To carry out a 2 year/12000m service on a 999 takes 9 hours according to schedule
So we can safely kill off that old canard Ducati came out with about the 999 being "cheaper and easier to service" than the old superbikes, then?
All that translated to for me was "We've moved the battery".
ducati dad
14-Aug-2006, 01:44
i've just looked at the service receipt for my SP2.This has K@N filters,PC3 plus Harriss high rise pipes. I had a 12000 mile service done at Whitehouse M/cycles, at Swanley. The Itemised bill came to £150.15p.I bought a Ducati 996R from a person in this Club, and He had the bike MOT'D PLus a 12000 mile ducati service.That bill ( which was unitemised) came to £790.90.The mileage on the Duc was approx 3400 mles at service and the SP2 was 11,982 miles.So ,do we have two homologation specials that are so different in their construction that the servicing costs are poles apart?
final_edition
14-Aug-2006, 02:21
i've just looked at the service receipt for my SP2.This has K@N filters,PC3 plus Harriss high rise pipes. I had a 12000 mile service done at Whitehouse M/cycles, at Swanley. The Itemised bill came to £150.15p.I bought a Ducati 996R from a person in this Club, and He had the bike MOT'D PLus a 12000 mile ducati service.That bill ( which was unitemised) came to £790.90.The mileage on the Duc was approx 3400 mles at service and the SP2 was 11,982 miles.So ,do we have two homologation specials that are so different in their construction that the servicing costs are poles apart?
What ducati garage was that?;)
ducati dad
14-Aug-2006, 03:12
What ducati garage was that?;)
Cornerspeed. Dated 11-MAY-06.
ducati dad
14-Aug-2006, 03:18
FE,how you doing?
final_edition
14-Aug-2006, 03:52
Just finished Sunday night-shift.....
Gotta pay for these services somehow!:lol:
rockhopper
14-Aug-2006, 10:52
Are Whitehouse Motorcycles an authorised Ducati Service centre?
I don't think they are so we have no way of knowing if they serviced the bike to the official Ducati schedule.
Are Whitehouse Motorcycles an authorised Ducati Service centre?
I don't think they are so we have no way of knowing if they serviced the bike to the official Ducati schedule.
I think he means a H**** SP2
I guess Im out of time for the popcorn??.......................................
and breath............................................ and relax people.
I thought this sort of thread only happended in the winter time??
rockhopper
14-Aug-2006, 11:27
ah, fair enough then!
not up on all this jap stuff you see.
I know that Nelly actually does extra stuff above and beyond the standard service schedules i.e. taking the cams out to check for the dreaded rocker problems, which isn't part of the service schedule.
He has always treated my bikes like he would treat his own, except for the fact that he hasn't painted them yellow, thank god for that bit.:lol:
gordonparker
14-Aug-2006, 12:43
I have been to several official and "specialist" Ducati service centers over the past 14 years of ownership and the only place for an exellent job and peace of mind is Cornerspeed. As stated earlier in this thread Nelly is always willing to help a fellow owner and gives all of us his time/advice freely.
He has a schedule from DUK and this has to be applied - the service may be expensive but can save you money down the line because it has been done proffesionally !!!!
Rushjob
14-Aug-2006, 14:43
Khushy posted.....
If you want to join the Nelly/JHP etc fan club - I am sure they will be delighted to take your money - but I for one refuse - they are not that good and as far as I am concerned - their customer service/knowledge is sh*te - except for a few specialist areas - I can do a better quality job myself.
Hmmm.
Whatever your thoughts on service pricing structures, I think this comment may have gone a bit far.
If that was about me in my professional capacity, I'd suggest you got a good solicitor cause you'd have mail....
Definite defamation IMHO.......
Hmmm.
Whatever your thoughts on service pricing structures, I think this comment may have gone a bit far.
If that was about me in my professional capacity, I'd suggest you got a good solicitor cause you'd have mail....
Definite defamation IMHO.......
ACCORDING TO WIKIPEDIA
Modern law
English law allows actions for libel to be brought in the High Court for any published statements which defame a named or identifiable individual or individuals in a manner which causes them loss in their trade or profession, or causes a reasonable person to think worse of him, her or them.
A statement can include an implication. A large photograph of Tony Blair above a headline saying "Corrupt Politicians" might be held to be an allegation that Tony Blair was personally corrupt.
The allowable defences against libel are:
Justification: the defendant proves that the statement was true. If the defence fails, a court may treat any material produced by the defence to substantiate it, and any ensuing media coverage, as factors aggravating the libel and increasing the damages.
Fair Comment: the defendant shows that the statement was a view that a reasonable person could have held, even if they were motivated by dislike or hatred of the plaintiff.
Privilege: the defendant's comments were made in Parliament or under oath in court of law or were an accurate and neutral report of such comments. There is also a defence of 'qualified privilege' under which people, who are not acting out of malice, may claim privilege for fair reporting of allegations which if true were in the public interest to be published. The leading modern English case on qualified privilege in the context of newspaper articles which are claimed to defame a public figure is now Reynolds v. Times Newspapers Ltd and Others, 1999 UKHL 45.
An offer of amends - typically a combination of correction, apology and/or financial compensation - is a barrier to litigation in the courts.
[edit]
Burden of Proof on the Plaintiff
In most legal systems the courts give the benefit of the doubt to people being tried. They are presumed innocent until the prosecution can prove guilt beyond a reasonable doubt (in criminal law), or the plaintiff can show liability on a balance of probabilities (in civil law). However, at first glance, this burden of proof, in defamation laws - in some countries' legal systems, e.g. in the UK and Australia - seems to be reversed. In other countries, e.g. the USA, the burden of proof is on the accuser, consistent with other laws.
In systems where the burden of proof is said to be reversed, once the plaintiff meets the burden of proof that the publisher made the allegedly defamatory statement, the untruth of that statement is then presumed — the innocence of the person allegedly defamed is presumed, rather than the innocence of the person allegedly defaming.
So the burden of proof falls onto the defendant in the case, which can be called a reversal of the burden of proof.
The English laws on libel have traditionally favored the plaintiffs. A recent decision by the European Court of Human Rights (in the so-called "McLibel case") held that, on the (exceptional) facts of that case, the burden on the defendants in the English courts was too high. However, it is unlikely that the case will provoke any considerable change in substantive English law, despite strong academic criticism of the current position. [1]
Billy? not an authorised dealer and doesn't do servicing as such, all his engines are done by Gtec (Geoff Green ex JHP), he's more bolt on thus the name bolt on billy :D
John, thats well out of order, and to post that really is a bit of a cheap shot.
Lets get the facts here.
Most full rebuilds are done by geoff green and customers are not duped and are made well aware of this. We are talking race stuff and RS's here. Road or race bikes requiring top end work or work with the motor in situ is done on the ramps.
All servicing is done in house either by billy or ducati trained lads.
As for authorised, i think you will find that now with the backing from ducati manchester he is not far from being authorised.
Also worth noting, the dyno is not far from completion.
To say "bolt on" is harsh, he knows his stuff and i have no problem entrusting my full top end rebuild to him, and can confirm that the bike since i have had it back and managed over 1200 miles on has never felt so good and ran so well. Ok it may be an old crappy 916 which hardly is the latest cream of the crop, but it still requires the same eye for detail and effort spent in setting it up. The only bolt on bit was the ducati tool which detected a faulty coil when plugged into my ECU which i didnt even know about when riding it.
I think anyone thats had anything done by billy would have no problem in using him again, and was more than happy with the service he offers. Granted being a mate i would say that, and i am always at the back of the queue for work done, but having seen him work and his knowledge even if i didnt know him i would still entrust him with my bike. Besides if he was simply bolt on why is he always busy with a long waiting list for work to be booked in ?
If it wasnt for people like billy and nelly's then i bet that there would be a large chunk less of people owning ducati's. Its these guys that keep the small guys like me living the dream and offering workmanship and service that the majority of the dealers can only dream about and picking and choosing the work they take on. Infact if more people used good independants like the two above then perhaps some of the dealers would find it hard to keep going if they didnt have that little rubber stamp for the service book and people so worried about ducati's warranty.
However the way i see it, with sales figures dropping for the superbike range, it will mean alot less bikes needed the dealer stamp in the near future, and once the 3 years is up these owners may look at getting work done elsewhere as that ducati stamp is less of an issue.
A 999 is a specialist bit of kit
It's a motorcycle. Nothing special about it at all. It's not an R or a race bike. It's a road bike.
that would mean getting serviced 3 times eavery 12k rather than twice, as most Jap bikes run 4k intervals.
also IL4's are generally cheaper to maintain ....
Why is an online 4 cheaper to maintain? Rather than make a blank statement why not back it up with a bit of good reasoning or a proper explanation why?
Ducati servicing costs or quoted servicing costs really dick me off. This puts so many people off from owning them and is a large reason why I will never buy another new 4 valver (in addition to the fact that the 749/999 is so ugly - but that is another story).
If you shop around you can get an independent to do that job for a lot less and providing that you can demonstrate that it has been serviced in accordance with the schedule by a competent person then Ducati will have to honour the warranty under European legislation.
I service my own bikes except for doing valve clearances. The software to reset the TPS can be obtained fairly cheaply online from somewhere like California Cycleworks or from less scrupulous sources if you so wish. A set of balance gauges cost £50 - balancing the throttle is easy. A twice-a-year run on a dyno to check fuelling costs about £50. Belts I do myself at about £36/pair - it takes me about 30 minutes to do them - it's not difficult. Smae goes for oil, filter and gauze filter. We're not talking leading edge technology here.
£800+ for a routine service on a common-or-garden 999 is a joke - whichever way you look at it and whoever is doing it...no personal criticism of Nelly or anyone else intended in making this comment by the way.
People who are prepared to pay £800+ for a service are being ripped off and are not doing the rest of us any favours at all. If people are prepared to continue paying such prices then there is no incentive whatsoever to reduce those prices.
Ducati please take note.
daniel_keenan_2004
23-Aug-2006, 14:00
You can give these guys a try, i just bought a 749 dark off them, they seem ok so far, got its first service next wednesday, i will post my experiences on here after.
Italia moto/classics 01522 511851 (in lincoln)
duc daz
23-Aug-2006, 19:38
nice one dan...still shopping around at the moment ..cant make my mind up
Red Steve
23-Aug-2006, 21:34
Duc Daz... I have a 748 and an ST3. Both were bought new from a main Ducati dealer. Apart from the initial service, I have had all my work done by Rich at Louigi Moto. The prices are always much less than the main agent and I know the jobs been done right and with care.
I'm sure there are other guys on here that can speak for his high level of service and non main dealer prices. He's a down to earth guy, that will allow you to watch and even help out when your bikes being serviced, which could help you do the smaller less complicated jobs in the future.
I know of his customers travelling as far as from Kent which given he's based just outside of Bristol speaks for itself.
I appreciate he's a bit further a field but ig it helps I would be more than willing to put you up for the night so you don't have to travel back on the same day.
Why not give him a call on 0777 5557797...perhaps this would give you the best of both worlds, between the main agent and the DIY approach.
You can give these guys a try, i just bought a 749 dark off them, they seem ok so far, got its first service next wednesday, i will post my experiences on here after.
Italia moto/classics 01522 511851 (in lincoln)
I've been using Italia for around 10 years,great bunch of lads.
Just read this thread, it was lets say, an interesting read.
My comment is only this. I nearly bought a Multistrada that was due a 6000 mile service very soon.
I rang by chance Ducati Aylesbury who quoted £540 inc vat including a belt change labour free just the belt cost of £68.
Seemed exepnsive to me for a simple 2v bike.
Athelstan
25-Aug-2006, 18:51
I wrote a long and detailed reply after reading this board a few days ago, but our new website "lost" it. So here it is in brief. HOPEFULLY!!!
Bought my ST4s new from Phil at Italia in Lincoln in June 2001 - been serviced there ever since. Never been charged twice for the same thing on the invoice - never been overcharged for the excellent work and care n attention - never been charged for work not done, and always been given free advice over the 'phone. But most important of all - my bike has never dumped me at the side of the road anywhere in 5yrs of fantastic touring all across Europe.
Now I live in Switzerland and the round trip to Lincoln is 1,500mls door to door - when I leave Lincoln I need to do so in a complete peaceful and content frame of mind as I do not want to be dumped at the side of French N road because some spanner passers monkey failed to torque a fastner correctly or forget to refit a bolt on the calipers if you get my drift.
So if you feel you're not getting value and quality from your service - change workshop - and - if you feel Ducati Ownership costs are a rip off - change Brand.
I'm not a millionaire, nor do I earn a huge salary - I'm an ordinairy type of chap whose been motorcycling for 35yrs now, and in that time I've seen enough dreadfull servicing to know when I'm getting excellent quality and great value.
It's Italia for me - (whilst they continue to maintain their high standards)
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