[misterpink]

big welcome to OYB man a very good idea to find out what the ducatisti are talking/concerned about and if OYB can use to benefit other ducati owners great - haven't had mine serviced with OYB so can't comment - did have a problem with sales, but i should have communicated my point harder/longer to get it across.
as someone else said - it is good to get the other side of the story too.