Ahhhh the magic word Norton Anti Virus. Try this:
- Open your anti virus (double click on task bar icon)
- Click options
- Go to other
- click miscellaneous
- If 'how to keep office documents" is enabled then untick it
- Reboot
- open word
Or try turning your Anti Virus off and running word.
Or click run and type msconfig - click startup tab and untick everything except - ScanRegistry, TaskMonitor, SystemTray & LoadPowerProfile. Open word.
This isn't a RAM problem, word is designed to run on minimal resource as long as no other tasks are running, by unticking the tasks you free up resource.
Glyn - there is no ctl-alt-Del option on Win98.