Made me laugh This is a copy of an email recently received by B&Q customer services: Dear Sir/Madam, My congratulations to you on getting a yacht to leave the UK on 28th November 2004, sail 27,354 miles around the world and arrive back 72 days later. Could you please let me know when the kitchen I ordered 96 days ago will be arriving from your warehouse 13 miles away? Yours Sincerely, John Roberts |