Quote:
| Just back from the dealer who informed me that the photo's requested by Ducati have been sent. They now have to wait for a reply, apparently the fix/replacements is dependant on what Ducati says as to whether it all gets done under warranty or not |
This is exactly the situation I'm in, only due to the subsequent accident damage to my bike no-one wants to pay up. Someone somewhere is liable - be it the dealer, Ducati UK, Ducati Sp or Brembo - but no-one wants to pay out until liability is sorted
Not the way to treat customers of a prestige marque who have spent £10,000+ on your motorcycle in my opinion.
[Edited on 23-3-2005 by Twinfan]