Quote:
    Originally posted by Ray    If I booked and didn't turn up I wouldn't expect a refund. its best to ask abou the policy when you book.     A mate lost a lot of money when he couldn't make a few booking after he injured himself and there were plenty of other companies that kept his cash.    Ray   |  
 
    Ray 
 I did not book and not turn up, that would be totally acceptable in that case. 
 there is a full thread about the full incident and its too long to explain here, but suffice to say 99% of the people i have spoken to about it thought it was crap treatment. 
 I did check the policy, i understand policies, so maybe it would be best if you knew the facts before judging my incompetence and stupidity!  
http://www.ducatisportingclub.com/xm....php?tid=17163  since this was written i have tried calling and emailing but have not had any response from them.  
 [Edited on 15-4-2005 by Lily]