Not got a 999, but 749 is similar enough for this discussion?
I wouldn't stand for it. Here are my thoughts ...
1) Had same problems. Get the dealer to set it up properly.
2) Happens to me too. Dealer mumbled something about slow running ... as if they are not meant to go slowly perhaps? I ignore it.
3) Never had that happen. Not good enough.
4) I know gearboxes can be variable, but mine it so slick and positive it's a joy to use. Compared to Kirst's M620 that is really quite clunky.
I'd pass you the phone if I thought the cable woudl reach.
