this sort of thing is all too common the only thing to do is, as other say, vote with your feet. i now take my bikes over 2 hours away to jhp because i know they wil do a good job and trust them implicitly. i really think we should have an EBAY style feedback sytem somewhere on the board, that way people can see others comments and make their own minds up. positive feedback neutral and negative along with comments that way we all get a better deal and hopefully some of the not so good outfits in this business will buck their ideas up. |