| Antonye, i believe your being devils advocate, and fair comments, if a bit harsh.
And as Jools says, these things can take time, and you should demand a response by end of next week, and the faulty parts returned to you. Write to the MD of Ducati UK.
What ever the product is, if it could have caused death, this has to be sorted, period.
You can always seek a second opinion, if you don't agree.
All the best TF. |