Quote:
Originally posted by Rushjob
Quote: Unfortunately these people do not share their praise onto forums as they are too busy enjoying their bikes!
| Next time you type something, deselect condescending mode first!
Either that or get to know what this forum is about.
Check out the existing dealer ratings on the site maybe?
I think you'll find that praise is given on here when and where it's due.
The flip side of that is thatwe also warn our mates about problems in order that a potential customer makes an informed decision where to take a bike.
There are a number of Ducati dealer and service outlets who only seem to get positive comments, I wonder why that is?
Effective customer service maybe?
There are constructive ways to enter a dialogue with people.
As a supposed customer service champion within your organisation, I'd expect that to be a basic tenet of your job description. |
Amen to that my brother!!
If I was aftersales manager of a ducati dealership I wouldn't come onto the most active ducati forum in the country and say what you've just said! Sheesh!