This follows on from a thread about 4 weeks ago. I too had seen 1x transaction that I never authorised via The Ring webs site. On Thursday they emailed me after 5 weeks of me emailing and calling Germany and agreed to pay me back. We'll see if they do / don't. A second one that is still on-going is a payment of £115 made to my credit card which they say they never received / cashed it, yet the amount has been taken from my account. So I have had a photocopy done of said cheque by The Abbey and await the credit card's comments. You have to watch EVERYTHING like a bolddy hawk I tell you. Tim |