Hi guys,
I fully understand what increasing preload does, along with compression/rebound damping. Beleive me, these were all set perfect for normal riding. Well, good enough to have full confidence in the bike and to leave VR riders behind no problem
The news is, Ducat UK wanted me to take the bike to the dealers fully loaded, just as we were on the trip. They claim we had exceeded the max gross vehicle weight. I told the dealer this is not acceptible as this requires us to ride the bike to the dealers like this, potentially doing further damage.
They agreed this was not such a good idea.
Apparently Ducat worldwide have only had 2 other instances of these bending on any of their range.
For those interested the ride height adjuster (its correct name) is only 20 quid plus vat. The good news is, the dealer has offered to cover the cost of this by reducing the cost of my 12k service by the same amount, thus avoiding the palava of trying to go through a Ducati warranty claim.
I consider this to be excellent customer service from the dealer (less so from Ducati though).
The dealer ?
P & H at Crawley.
I will post the pics shortly.
Cheers,
John.