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Old 18-Jul-2005, 12:37
stuart hill's Avatar
stuart hill stuart hill is offline
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Montjuic
 
Posts: 62
Join Date: Mar 2005
I realise everyone's different and thanks for the comments, I was wondering is Ducati UK had any minimum standards that they expect of their dealerships?

I expect courtesy bikes and to not have to chase the progress of warranty work. Is that unrealistic???

How you cannot have a courtesy bikes is unbelievable, what if it was my only form of transport, which was the case until recently. I didn't get a call to even say my bike was fixed, despite them saying otherwise. I have to give them the benefit of the doubt again.I will certainly be having a chat about this when I collect my bike.

I think my main gripe is that I have been paying for a bike that i have been unable to ride in the sunniest 2 weeks of the year.
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