[Holiday]

Hello,

Has anyone had any poor experiences with Rhencullen? I bought an expensive set of Avia mirrors from them a month ago, and have yet to get them. Also, I've sent them 3 emails on the matter, none of which I have recieved a reply to. Being in the U.S, I can understand why it might take 2 weeks to get here, but a month with no explanation is ridiculous. Their international shipping policy on their site says "approx. 10 days shipping".
They charged my credit card immediately, but no product for a month (so far). Are they known for this kind of service? Did I make a mistake in buying from them?

Ross