Have been with HSBC since 1968 gulp, Bank is getting worse & worse.
Can only talk to someone in India and have been told that I am not allowed to talk to any member of staff, at my branch, by phone!
Recently had to transfer some money urgently by phone and needed to talk to a human being in england..no luck, so this person could not get keys to a new property.
I have even been thretened with court action over non paymeny of council tax because the direct debit mandate, made to be paid on the first of each month, was not being paid untill the 9th of each month.
The call centre in India kept telling me it takes nine days to transfer money on a direct debit.
: flame:
I hate banks, specially HSBC................................and get this, if I walk into my bank and pay money into my account, CASH, I`m tolf it takes seven days to be credited to my account.................... where`s my gun I`m gonna shoot a bank manager!!!!!!!!!!!!!!!!!!!!!!