Quote:
Originally posted by clockwork orange
I work for a small family business - we are only as good as our last job, and we take our highly regarded reputation very seriously. Very few of our customers talk with their feet, as they aren't put in the position where they feel they need to.
My experience of WM Snell has been much the same. |
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It takes a long time to build up a relationship - trust, but it can be gone in 5 minutes!