Right, I'm not a happy bunny at the moment.
Just discovered that a certain satellite tv company have charged me £106 for last month (or this month) without any warning, and thus I had £60 less in my account than I was expecting and now I'm gunna get charged for another direct debit bouncing back!! (would have been plenty in there if Sky - oops, I said it, had taken £42 not £106!!!)
So, I spent 45 mins on the phone - on hold!!!!!! and still never got through to anyone!!!!!!!!
Got pee'd off and now I'm in a glorious mood, I'm gunna send them an invoice for my time, my phone call, and my bank charges.
How can I word this fantastic letter?
I've heard of people doing this and companies actually paying up.
[Edited on 29-9-2005 by domski]