| Quick update: Second leg of my trip after a whistle stop day in Paris
Back in the taxi to Orly airport for an evening flight to Lyon. I've been to Lyon airport hundreds of times, but I haven't bothered with hire cars from there for a while 'cos the hotel I usually stay in is only 15 minutes cab ride away and right across the road from the office.
So, off to the desks where the hire cars used to be and....they've moved them offsite. Now had to wait 15 mins for a shuttle to the hire car offices. Arrived at Hertz to pick up my car and was told...
"Sorry Monseur, we have no cars", and for dramatic effect waved a hand at a completely empty Hertz car park !!!
"But, I've got a Gold Card reservation", I bleat pitifully (this is supposed to be a solid gold confirmation that your car will be all ready to go - no need even to do any paperwork).
A gallic shrug of the shoulders " ...ave you tried Avis?"
French customer service...it rocks! You have to laugh or else you'd cry |