Hi Frank,
I used this company
http://www.lower-cost-complaints.co.uk/index.html They have just got me £4K in compo and only take 15% on a no win no fee basis,
As I understood it the basis of the claim is to ascertain whether you were given all the facts at the time of sale and whether all the pitfalls of an endowment policy were made clear, I have 3 policies and in 1 case the compo has been paid by the person who sold it, not the actual endowment company
Hope this helps
Ian