Quote:
   | Originally posted by Paul James I'm using a free AV software package from AVG, it works fine and was recommended to me by a PC bod.
 
 Looks like you've already got AV software running and the new one is in conflict with it.  Probably have to turn off the existing one to accept the new one.
 | 
 
  done all that
 its just a upgrade but it keeps throwing up the name I mentioned above ?