| ducati assist - dont have the number handy but give ben a call tomorrow at the shop (10am-4pm), he has it.
Ducati assist just sub it to RAC / AA so should be same day/ next day.
If the dealer can change the seal, it should be just a day or so (if they can fit you in)
if they cant and you need a new fork leg, you can call craig tomorrow at the shop and get him to check if there is on available at the factory (he can check ducati stock online with the softway link we have) if they are not in stock, dont hold your breath, if they are , it'll be 4-6 days.
If the fork leg is not in stock, AND, If you can get it to JHP, AND, they are happy to do the seal change and paperwork for the warranty claim, then that would be the best way to go. But most Ducati stores stick to the official Ducati line and will want to replace the fork let complete. otherwise its much more paperwork, labour and mucking about for the dealer, and ducati will only pay for the seal and about 15 mins of labour (at half price!), so you can see why the dealers dont want to spend 2 hours changing the seals.
btw : have your registered the bike warranty in your name yet? you'll need that done, bet you haven't!!!! if not, fill in the new keeper page in the back of the service book pronto and get it in the post to DUK.  |