Quote:
| Originally Posted by rcgbob44 I`m with HSBC and although I get good service I`m fed up with talking to someone in India who can`t or won`t help me with a problem, do you know that I cant even speak to someone at my bank in the uk at any time at all!!!!!!.....that`s unless I drive 30 miles and actually go into the bank.
Its not good enough. |
It was HSBC I have been having problems with, hence this post. Twice now I have requested some information be sent to me, and twice they have sent the wrong stuff which has now got me into trouble with the IR as I have not been able to supply the information they requested in a timely manner. This is not the first time either.
It really is simple stuff but they just can't get it right.
I always get the impression that they are reading from a script and when you go off script their language skills can't cope.
Thanks for all your advice. Nationwide seem to be recomended. I will give them a try.