Quote:
| Originally Posted by Fiver i just joined barclays business banking system as hsbc are so friggin useless, and lloyds seem to be using tin cans and bits of frayed string to india and back for their call centres.
Barclays assured me the business banking doesnt go through india and back. Not sure about the personal banking though.
Cy |
Ive banked with Barclays since I was 14. Fantastic bank. Customer service is brilliant. They were fantastic whilst I was a student and couldn't do enough to help.
No out services. 24 hour telephone banking system.
However, I wouldn't touch their insurance services or mortgages with a barge pole...but that's not what you were asking!
They are very quick to rectify errors (which are very few and far between) they telephone you to check account withdrawals if you are out of your normal spending pattern (for example when I made 3 major purchases in the same day!)
Personal bankers acted as financial consultants after I finished uni showing me how I could cut my spending and manage my account better.
Just purchasing a house and mortgage company are being difficult. The faxed off all my mortgage details, bank statements that I couldn't find and everything. Even asked about mortgaging with them but accepted that they weren't competitive enough without a hard sell.
Can't sing their praises enough...
