damn... i find myself agreeing with AndyB. I've always found Focuseds' customer service exactly what i want it to be... OK, if you ring up late and ask to change the date/cancel, they may say No.... but that's all in their terms and conditions.... As it the rate of £15 or whatever it is to swap person etc.... As for the complaining about a rider... sorry guys, i just don't get it... i really don't...If someone is riding like a muppet and nearly takes me out, i won't be snitching to teacher, i'll be going to have a chat with said rider myself and asking him what he's playing at. You'll often find he's either unaware of his overtake and willl apologise, or simply made a mistake(you know them, we all make mistakes don't we ?) and got it all wrong.. Simple ? |