Yup, I concur, word up for JH and the team. Same service and attention to detail for my battered SP4S, and a huge, time consuming job that has been too. Coffee no problem, invited to have a trip round the race shop a few miles away. Always lets you know what's going on with regards your bike. Arranged collection of my bike from home, after having waited outside for nearly 4 hours the first time because No#1 daughter went out, forgot, and didn't get back in time. Always got the bike owner as a first priority. It's not customer service with JHP it's as if they are dealing with friends, it's more like colleague service. Ains. |