| Surely the fact that the items are consumables is incidental, given that the failure was caused by a problem of their making? Plates are something of a no-brainer, but where things like the drum is concerned, I would imagine that the issue is also clouded by differentiating the damage caused during the break-up from the genuine wear & tear.
Personally, I'd offer to:
1. Pay for the plates (they're making a margin on these, remember!)
2. Pay a tiny percentage of the hub
3. Pay a larger perecentage of the drum
4. Refuse to pay for the pushrod, housing or clutch cover
5. Refuse to pay any labour
Just my twopenneth
[Edited on 19-12-2003 by 998Addict] |