Think the man you are talking about left Ducati in the midle of last year to work for Harley Davidson?
We met him at the NEC last year after seeing him at a few Ducati events over the last few years but he was poached to HD/Buell I believe.
Its still wrong mate.
Take it to a different ducati dealer to be checked but dont mention its just been repaired by a Ducati dealer
Good luck dude.