[quote..Depends whether or not your employment contract covers personal use of the phone or not, doesn't it!... [/quote]
Nice bit of negotiation must have gone on for that contract then..
Now...where's those 0870 numbers hmmmm?
My present clients have phone system with each second recorded against extension, passcode and number (yep, pass code to use phone)
If you are with BG then you may have received the flyer that went with the recent increase on options to pay. there's different "discounts" for different payment terms that'll possibly cover the money saved against other suppliers.