Quote:
Originally posted by ScottyB
The only way to teach OYB a lesson is to vote with your wallet and take your business elsewhere, they have been like this for years and will never improve, it is a numbers game to them as the waiting list for servicing proves......I for one was shocked they got the Ducati franchise.
Unproffesional is an understatment |
Well I'd like to say what utter b*ll*cks. Just phoned OYB today to try and get my MS in again for its first service (my fault not theirs) - all booked in on the day I wanted.
I guess you guys (not you Kev) have no idea what it is to run a business and that developing vendor/customer relationships can be instrumental to a long and happy business arrangement.
Maybe too many people expect something for nothing.
BTW - OYB had to conform to the Ducati dealership process, being Ducati's modus operandi today, at some expense to them.