Mood: R U thinking what I'm thinking?......Oh dear!
Gone are the days when the AA and RAC were motoring organisations who represented the road user on many issues and roadside AA patrols used to tip you the wink if the bobbies were up ahead.
I get 'free' recovery thrown in with my van insurance, until this year when my premium went up AND breakdown was no longer included. On questioning the pricing structure I was told the breakdown company had hoiked up their prices and it'd now cost me another £70.
Company providing the breakdown part of the policy... RAC.
Not much account taken of customer loyalty these days Frank, companies seem to prefer to chuck the deals at new customers. Makes some sense but if you have somebody with a long term account track record wouldn't it be a good bet to keep them sweet as you don't know how long the newbies will be hanging around?
Every year I go through the motions of beating up my phone provider and insurance companies, never accepting the renewal prices and in every case get a far better deal than offered at face value. It shouldn't really be like that but it is so we have to live with it and learn how to make the most of the situation IMHO.
I've been using the AA for quite a while now (no not the one for my drink problem HIC).
21-Aug-2009, 09:08 
Paul James
Hybrid Mode
