Quote:
Originally posted by Twinfan
Bike was 9 months old, had covered 1600 miles, and recieved it's 625 mile service as indicated in the Ducati service schedule. Any faults like the ones you suggest are either the dealer's fault at service time or the factory's fault at assembly time.
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Unfortunately, that doesn't mean anything. It's a bit like an MOT - it only means that the car passed the test on that particular day at that particular testing station and does not guarantee it's road "worthyness".
For all Ducati know, you could have left the bike out in your front garden between the first service and when you had your accident. The brakes could well have seized or the pins corroded, or vampire mice ate the brake lines, or anything to cause the brakes to lock as they did. This is why they are taking so long to check everything.
<harsh mode>
There is a section in the owner's handbook about pre-ride checks, and this is their Get-Out clause should something like the above have happened and you didn't check it before riding, as it is your responsibility.
</harsh mode>
Quote:
So one brake disc turning blue and one staying silver is normal for a braking system under normal road use? Surely to prove there wasn't a fault with the braking system is going to be difficult?
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Yes, you're right in that it isn't consistent with a correctly performing brake system, but what caused that fault is what everyone wants to find out.
<harsh mode>
I think Ducati have been very generous so far in offering to replace everything to get you going again. By doing this they've made an offer, which you have declined, and so claiming for any extra expense from this point forward is going to be very tricky.
You may be lucky and it turns out to be a faulty component and they'll replace everything as a goodwill jesture. But don't be surprised if it turns out to be poor maintenance and you get left with nothing.
</harsh mode>