I've tried phoning them again today - without success. If I were you I'd give up on them as a waste of space.

I hope you used a credit card, Ray! Ring the card company and dispute the charges. NOW!

Yep used a credit card, not sure if I go after worldpay or the credit card company.

Ray.

Either way it's non-receipt of goods so there's no question of you paying. I'd go to the CC company first and let them deal with it.