I manage a small software company and our merchant accepts online credit card payments for our software, even with all the checks in place to help prevent fraud we recieve a great deal of fraudulent purchases that are charged back upto 6 months after the initial purchase for "card holder not present" this generaly means a card number has been used without the owners knowlage.

While this is a pain in the ass for us as we have to pay around 10 dollars in charges for the funds to be returned to the card holders account, i often find myself wondering how many people actualy check their credit card statements for small amounts that have been deducted, over a year or so these can add up and not be so easy to pick up on.

[Edited on 27-5-2005 by Bionicle]

I checked my Tescos Card 2x days ago - business VAT return, but it;s partly 'cause there were only 3x transactions on the card that I really picked it up.
€85 transaction in Denmark.
Bank is sending me paperwork to complete.
Hewlard Packard where to refund me £800 for a returned printer.
Double checked today with their returns dept - correct details and account number - but not a sausage as yet.
Returned printer was collected a month ago!
Will keep an eye on this one.

Tim

My wife mislaid her debit card. Rang the bank to cancel the card. Gave all the usual details to a operative in India:o Waited a week and still no card so got back on the phone. Indian lady tells my wife the card has been sent to your local bank in Burnley. But we live in Birmingham. Sorry said the operative, we will get the Burnley branch to send it to your local branch.
That was 3 weeks ago and still not replacment card

I had £1400 Debited from my account on the 3rd of this month, first I knew about it was when I got a letter saying I was over my overdraft limit. After a couple of phone calls to various lloyds telephone numbers I was finally told they would send me some forms to fill in. 4 days later the forms arrive I sign to say I did not make a payment of £1400 to anyone and also signed I had never made a payment to the organisation stated.
Still haven't heard anything, all the bank did when I got in touch with my branch was increase my overdraft limit, hey presto two more withdrawls from my acoount last tuesday, each for £15.99 to AOL who I have never delt with.
I now have more forms coming and am currently without use of a debit card which is sitting in my wallet.
I hope the bank gets it sorted soon as it causes no end of problems.

@aws,

When were you in Denmark, you should have let em know we could have met up :)

A few years back I had more in my account than I thought I had. It turned out a guy with the same name had been paying my morgage for tha last 2 month:) Bad new was, I went and spent the extra money and when it was sorted, I had to arrange a overdraft:(