I can't jump ship because I have 3.5 mths of contract left.

I asked about the 6 mths half price line rental just then and they said they couldn't do that as well, but would give me a £75 credit to my account.

I am increasing my tariff.

Well - the £75 is effectively cash as you will use up the credit (and saves the hassle of having to mail off for the rebate cheques).

Seems you are stuffed on the "no stock" front. Threaten to spit your dummy out and leave in 3 months if they don't get you one quick sharp.

There is stock in the UK. There is stock in Orange. There just isn't stock in the Orange phone service (the stores, the phone hotline, and the online shop are all different entities and have their own allocation).

Speak to the head of customer service and complain that they have stock in your local Orange shop who isn't willing to give it to you while you are still on contract.

Shiny Shiny a regular site of yours chicken ? do you like ur gadgets pink.:D

But Chass they don't have to give me my PAC code because I'm still under contract for another 3.5 months.

Right?

I actually think they are being pretty good for upgrading me, giving me the rebate and only 12 months. Most try and stiff you for 18 at this point ...

Actually, they do have to give you the PAC code, as long as you agree to continue paying the outstanding contract.

I'd not have a pda/phone combination myself, and a lot of people I work with (colleagues and customers) are ditching them now (and their crackberries too..) as they're too bulky and look "geeky".

Having said that, we've got some M5000's in engineering and R&D, they're pretty neat if you really want a PDA/Phone combination. Still look daft answering calls though, which is why I gave mine back. Not sure if they're publicly available yet though.