Am I missing something here?

I think i am as well! The thread on that other board is 56 pages long about those photos.

My modem has been sitting in their Notts depot since the 8th of sept! No card through the door to say they had tried to deliver (twice). Will hopefully be delivered to work tomorrow.

Sounds like you have the same problem as me with Parcel Farce!

Get the tracking number from the company who sent it to you and then you can arrange to go and pick it up from the depot. Luckily for me it's less than a mile away, but you may not be as lucky.

...and yes, you are missing quite a bit :D

Its all done Antonye, spoke to them today and they are going to redeliver to work. Problem with home is that we live down a lane thats difficult to find. Carriers often dont even attempt to find us and just take it back with them. The depot is 40 miles away|!