Thanks TP and Dseered, your comments pretty much sum up my thoughts.

Martin, I would say though. Give some thought to what you would regard as a satisfactory outcome to this issue.

If you clearly state that when you discuss this then you have a 'stake in the ground' from which you can steer your negotiations. People don't do this often enough and they find themselves shortchanged.

Good luck mate.

i think i would be on to ducati uk see what they think about it

Ditto on DSR. Read between the lines of peoples posts and you can see the anger and frurtration which is arising from this and other threads.
I promised to be positive about my posts but when y'see something like this, well....
I believe this thread serves as a very welcome reminder of "who" and more specifically "who not" to take your bike to or buy it from in the fist place.
Full marks to Martin for posting and giving us all the knowledge of his experience and although it doesn't exactly help his fight on here, we all now know where not to go.
Best of luck


Alan

ps, at the risk of being pulled, Trading Standards is probably the first port of call for me, but like was posted by others, put down exactly what YOU expect a satisfactory solution to be, then it won't take you by surpprise when they ask you (if at all).

[Edited on 14-5-2005 by guest1]

:saint:You can't trust the big chains,your much better off in terms of customer service going to your local dealer and paying the little bit extra.I'm not only talking about bikes,i think it applies to almost everything you buy.:devil: