service cost 749R!!!
 

first service due (600 miles) so i rang jhp, reply "about £250-£350"....no set price.so i rang ducati wolvo.£185+vat (£215)..guess who gets the job?

I paid about £270 for the 600mile service at JHP and found out after wards Ducati Wolverhampton were doing the same thing for the price you quoted - that really pi$$ed me off especially noboby told me you have to complete more than 620 miles so the service symbol (spanner) comes on as it cannot be reset until its actually triggered.So guess what on the way home the bloody symbol lit up.I have a choice to go back or wait for the next service.
But for sure i intend to have my R serviced at Wolverhampton in future because a) They are cheaper and b)They are nearer to where i live ,they also offer free collection and delivery service and on top of that Tony is a real nice bloke!

Pedro/Bazzer,

My service cost £80 from Ducati Glasgow as they give you the first service for free, all you pay for is the consumables !

:D

sounds like a bit of bad luck mate,i was told about the spanner light though.

I dont mind paying a bit more to have the best service .JHP would get my vote any day ..
Ferrari

same deal though pete,its a minor service, all we want is the book stamped by a dealer to keep the warranty live.

Fair point Pete. Will they do you a deal ? I know you have booked it in to Wolverhamton for saturday so its a bit late now !

To be honest I'm with FP on this, JHP are pretty much the dogs danglies when it comes to Dukes, what John and Jeff don't know isn't worth knowing.

Saying that I'm sure if you were to point out to them that other Ducati dealers were doing the service for less, I would be sure that they would better the price.

bit late now but no i didnt ring jhp back asking as i found they didnt do deals on new bikes(ring any bells pete)?

I asked about the first service while buying the bike at DLS, they quoted me the full price, but I managed to get them to include it in the deal, so I just paid for the comsumables which was about £80.

Be Happy ...
 

... first service on the MV was £425 :o

749r service costs
 

Just a couple of points lads,JHP charge as per Ducati service charges with a 600 mile service coming out at £220 to DSC members,with free collection within 50 miles.
As FP says what they dont know about 749r's isnt worth knowing and if i had been in the position of having had two wildly different quotes i would have phoned JHP and asked them if the price was correct and if so why the large difference.
I know when my bike had its 600 they did several other little tweeks and checked things that wernt on the service schedual.
Lastly has it not been said before on this board that this is not really the place to be having a swipe at dealers,remember lads the first place to go to if you have a gripe is back to the person that that you have the issue with.
I will now vacate the soapbox,next please!
Butch

Butch, Point well made but in the end people will vote with their feet especially when charges are over and above what other official Ducati Dealers are charging for the same job.As the saying goes "you pays your money and take your choice" or something like that and as Henners says it could be a lot worse!

Bazzer,i couldn't agree more but the point was that JHP's charge was £220 which was within a knats doodar of Ducati wolvy.

IMHO service is a two way thing! you take your bike to the place where you are comfortable with the people who look after it!

and price is down to LABOUR rate Which is in turn down to overheads ETC ETC SIMPLE

so Pedro do you wanna take your bike to someone you don't know and not be sure of it ? or take it to someone you do know !!

price is the price!.........IMOH mav;)

Butch,Without knit picking i paid about £270 a good £50 difference - this debate could go on and on,its a bit like Tyres everyone has personal preference and I think the same applies to dealers.I may of course have a different view once they have done some work on my bike!
By the way your bike looked and sounded fab at Rocky and where did you get the trackday bodywork?

I think i would trust jhp second to none!

If someone else said they would do a proper job cheaper, i would still doubt it!

Our bike are such technical things, that i wouldnt trust just anyone.

Incidentally, i would trust Baines Racing, a long established "import Duke dealer" a lot further than the majority of so called uk dealers close to me!!!

Its about reputation, rather than cost!

Hmmm ...
 

I think this came from Snap-on Tools:

The quality of the work is remembered long after the cost has been forgotten

If you were getting your 749R dialled in to perfection, I can understand that JHP's expertise and workmanship would make a big difference.

Hard to see how JHP expertise could be considered 'value add' on a routine first service though, unless they do a finer oil change.

so i rang jhp today to get another quote,"185+vat" i was told..ive booked it in etc. about 20mins later MR JHP rang me,we spoke in length about my monday quote & how the service should be fixed (unless the bike wasnt under warrenty).hes even coming around to collect it (as mrs pedro is about to give birth anytime):o.. so now we are all singing of the same hyme sheet:sing:.every bodys happy now.johns a top bloke for ringing,glad its all sorted out, wonder if im havin a boy or girl?

All the best with the little one then Mr & Mrs Pedro:bouncy:

You'll have to call it John now :D






Boy or girl

or maybe Loris :lol:

Its amazing what a bit of competition can do!
I wonder if i can get a rebate!

I don't care about the service cost as mine's FREE.........
Buy a bike off Hackett's and you can expect a proper job. :sing:

Im glad thats all sorted out ....and as we all know JHP are top blokes and they are proactive in sorting issues out like this !

Good on JHP ( Pedro i think you need to get Mrs Pedro give birth about 7:49 in the morning and call it John)Good luck Pete......

A very happy FP

Great discussion about relative prices. There are more and more Duke dealers here, but it is important to find one who treats the bike right with that added value called knowledge thown in. Things are expensive here in Japan, but generally the workmanship is top notch and things work. Plus, if you establish a relationship with a merchant that does not entail just haggling about price, there are many instances where the dealer reciprocates by adding more to the relationship. Dealers here can appreciate loyalty. I had a right fairing repaired for a very low price with no sign of the added paint or repaired area. The dealer asked me if I wanted a CF front fender. I said yeah, but I didn't want to shell out the bucks for it. he gave it to me! It was a return from a customer due to a scratch. I looked for the scratch and found it ON THE INSIDE of the fender. So, from your posts it seems like JHP may be a little expensive, but they may be the kind of dealer I would enjoy dealing with. Price ain't everything.

I've never used JHP but I have used Wolverhampton. I can't speak highly enough of these guys, I also don't believe there isn't much they don't know about Duke's. They care about Bikes and quality first and foremost.