Jammster, robbing, exploiting, \"Bees\"
 

Can anyone help me get my sons moby unsubscribed from Jammster.
He is really upset because some one sent his number to jammster (Or perhaps he did it, he's only ten!) for a ringtone. He accepted the message without reading properly and now he has to pay £3 per month for the use of a ringtone!
Best thing is I have all the software to download tones for him.
How do I unsubscribe for him?
Otherwise he cant use the phone that I gave to him as it takes all his credit immediately as soon as he puts it on.:flame:

Normally you text the word "remove" to the number you subscribed too.

We dont know the number...we dont even know who "Jammster" are?
He only knows it because he read that part of the message!:(

www.jamster.co.uk

theres a customer service form on there .. might be the best route for you babes....

they advertise every 10 minutes on MTV

This might be them, its worth looking if there is any contact info anyway

http://www.jamster.co.uk/generated/j... fd2be0a7a1e1

OOPs dibble beat me too it :(

[Edited on 2-3-2005 by Bionicle]

Found them Here

Just looking at how you undo them now ...

8. Termination and Cancellation of Services; Right to withdraw

To unsubscribe by text message, text "STOP" to 88888, call 0870 121 3186 or go to "My Clubs" under "My Jamster!" on www.jamster.co.uk or send an email to billing@jamster.co.uk. The termination shall become effective immediately upon termination.

You agree that COMPANY, at its sole discretion, may at any time terminate your use of the Service or individual services provided via the Services and remove and discard any content within such services, if you remain in breach of this agreement for more than seven days from notice of such breach. COMPANY may cancel all or any of the Services (or individual services provided via the Services) if COMPANY believes that you have violated or acted inconsistently with these TERMS. You agree that upon termination of your access to the Service under any provision of these TERMS, COMPANY may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that COMPANY shall not be liable to you or any third party for any termination of your access to the Service. If you cancel your account or subscription for any reason, COMPANY will not refund any of your fees paid to date, except as provided in provision 2 of these TERMS.

CUSTOMERS IN THE EUROPEAN UNION ALSO HAVE THE STATUTORY RIGHT TO WITHDRAW FROM THE CONTRACT WITHIN 7 WORKING DAYS AFTER THE EFFECTIVE DATE OF THE AGREEMENT ("WITHDRAWAL PERIOD"), PROVIDED, HOWEVER, THAT YOUR RIGHT TO WITHDRAWAL IMMEDIATELY TERMINATES IF YOUR FIRST USE OF THE SERVICE OCCURS BEFORE THE END OF THE WITHDRAWAL PERIOD. TO WITHDRAW FROM THE AGREEMENT WITHIN THE WITHDRAWAL PERIOD, SEND A TERMINATION NOTIFICATION VIA E-MAIL TO INFO@JAMSTER.CO.UK OR VIA POSTAL MAIL TO ILOVE GMBH, ADDRESS: PFUELSTRASSE 5, 10997 BERLIN, GERMANY, WHICH COMMUNICATION MUST CLEARLY STATE YOUR NAME, ADDRESS AND PHONE NUMBER, AND BE POSTMARKED WITHIN THE WITHDRAWAL PERIOD.

This is in their T's and C's

There we are - what a club :D

Thanks everyone for your help :)
After calming down I found the website anyway...MTV? apparently Cartoon Network too! (according to my little poppet...we dont have MTV).
How the HELL do they expect kids to read and understand the terms and conditions?...It's obviously aimed at teenagers who are fleecing their parents for the credit for their "pay as you go!".

:mad::mad::mad:

They don't.

Sadly, it's the latest way to make easy money now everyone's wise to premium rate calls etc. Ringtones are massive business, and there's a fair few sharks in the water.

If you get any grief over cancellation, go to your cellular provider.

You can also get premium text services barred along with premium number if you like ( provider cannot refuse this apparently.

Premium services moderated by

http://www.icstis.org.uk/

(Guess who used to work for a Ferrari sponsoring Telco.. ;) )

Sadly I believe the " Ringtone Market " brings in exccess of £3 billion profit per year:o



Chris:burn:

[Edited on 3-3-2005 by chris.p]

yep, this happened with my daughters mobile, in the end i just snapped her sim card in half and got her another one.....as KB says its unreasonable to expect kids to read the conditions of the ad`s on channels such as cartoon network !

Don't Cartoon Network have some responsibility here? Surely they know their audience demographic? Must be some sort of regulatory body for these channels. Sounds like a job for Watchdog.

Just had exactly the same problem, spoke to a chap at Jammster who confirmed we had put a stop on the phone and even refunded the cost of the text messages