I’ve got a new bike ...
 

... well it feels like it anyway!! Don’t worry, I haven't gone over to the other side and become a tractor boy or rice rocket jockey :D No, still the same 999R but now with the JHP magic dust sprinkled all over it.

I’m not one for moaning about poor service, and I’ve had plenty of that in the past, in the bike world, but if I think I’ve received outstanding service then I will make sure everyone knows about it so bear with me ....

So, Mrs Everton and I had a top afternoon yesterday at JHP (Ducati Coventry for the corporate types among you) and these boys know about service. My 999R is three years old now with 10K on the clock so it needed some TLC. Big bill mind, but the friendliness, care and attention to detail we received from JH himself, RH, John Burrows and Mark in sales was over and beyond anything I have experienced in 10 years of Ducati ownership.

I talked to John about the ‘big’ service and MOT required when we were all at Cadwell Park and he arranged to pick up the 999R from home, at his expense, and assured me of a top job.

I’m happy to state on this forum that I got better than a top job!

Job includes, major service, including belts, new Bucci racing slipper clutch and carbon plates, 525 chain, renthal sprocket set, two new coils, new Michelin Pilot Power 2CT tyres and nice new computerised MOT certificatethingy.

It is transformed !!!!!!!!!

I had a superb ride back from Coventry yesterday evening via Banbury and the Oxford ring road. The journey went by in a flash!!!! :devil:

Before we left John let Brenda loose on a cracking 749 in Airwaves colours, signed by Gregorio and Leon. Brenda had asked for a try out on a 749 but JHP has sold its demonstrator. Hang on a minute says JHP – we’ve got one of Ducati’s 749 press bikes downstairs. One quick call to Ducati UK and Brenda was off for a blat round the local roads with JB. JH took some photos so when he e-mails them to me I’ll post them.

I was so moved by the service we received, and moved in another way by the countless cups of coffee I was offered, that I tried on a set of Daytona boots and ended up buying a pair of them as well!! They didn’t have the colour I wanted, only black and yellow (why would anyone want yellow!) so they ordered a pair from the distributors – I’ve just got home this afternoon and ParcelForce tried to deliver a package this morning – it must be them!

Unfortunately JH has ‘given up’ reviewing and contributing to this forum so I hope another of the JHP boys kindly lets him know what Bren and I think of his superb service.

All being well there might be a 749 Christmas pressie for Bren and guess where it will come from and where any and all Ducatis in this household will be serviced in future. :smug:

After all it’s only a 70 mile ride away along some pretty cracking roads!

Well done mate!

Did you resist the red frame and swing arm jobbie whilst you were there?

Nice one David, glad you got it all sorted :D

You are just reiterating what I and many others have been saying for years David-John is the man, and all of his guys operate to his standards. My ST4S only goes there, and the twinspark will be over there as soon as he has room for it. He is also sorting out the head from my Gilera for me.
I will ensure he gets to know your feelings.
In fact I just spoke to John(in Bologna!) and he really appreciates your comments David.

John

I'm sure I will be able to second your comments David.............:devil:

Yep, decided to resist that on the basis that they'll be replaced next year, along with engine, wheels, fairings, well everything really :devil:

David,
Good news. Great to hear that you've remained loyal to the exotic Italian marque and not been tempted by the mass produced crotch rockets. ;)

IMHO, JHP have an excellent reputation here and with service of that calibre both mechanical and personal, I'm certain they will continue to flourish.

Bucci - very nice, bet it makes gear changes a breeze.

Brenda, look forward to seeing you aboard a 749. :)

Take care,
Richard & Christine.

Brenda - I hate you:mad:






































sorry, just wishing AK would take me 'shopping' like that!:o

and JH - top man:cool:

Nice to hear good stuff like this. I'm thinking Brenda's going to be very quick indeed on a 749. One thing to pull you up on, though Dave. I think you meant to say 'early Christmas present. :devil:

nice one Dave .. :)

Good news
I can tap you up for that spin on the beast now it wont slip in every gear.
lets hope the weather stays good

Must say I can only echo similar sentiments.

Picked up my 749R from JHP last week, after having the 57mm system installed and set up on the dyno, and the yoke offset changed to 27mm, along with the head-angle to 23.5 degrees, and I swear its a different bike (probably somebody elses!). Never have I had so much confidence in the front tire, and all the staff were great, particularly John Burrows and Rick Hackett.

Superb statement mate... actually when I got off the bike in Banbury to fill up I swear I had a good hard look to make sure it was mine! :lol: :lol:

Also, I'd ridden around the town looking for the Oxford Road and, typically, all signs pointed to the M40 which I didn't want to use. When I filled up there were a couple of guys at the petrol station cash machine who'd been admiring the bike whilst I was in the shop paying for the petrol. I asked them how to find the Oxford Rd and one of the guys gave me directions and said;

'It's about 18 miles to Oxford when you leave the town mate - so it'll take you about 5 minutes then on that thing'

Priceless :lol:

OY!
 

... I resemble that remark :o

Never have a bad word to say about the guys at JHP, great service, great experience all round, in fact I need to call John about a few little fettles I want doing.

Yup, I concur, word up for JH and the team.
Same service and attention to detail for my battered SP4S, and a huge, time consuming job that has been too.
Coffee no problem, invited to have a trip round the race shop a few miles away. Always lets you know what's going on with regards your bike.
Arranged collection of my bike from home, after having waited outside for nearly 4 hours the first time because No#1 daughter went out, forgot, and didn't get back in time.
Always got the bike owner as a first priority. It's not customer service with JHP it's as if they are dealing with friends, it's more like colleague service.

Ains.

John sent through the photos today and here they are -

Ain't she a beaut .... I do like that red Airwaves scheme :D



Sorry about the ugly mug in the background ... :lol: spoils the picture I know

Looks like that fits Brenda to a 'T', a nice step up from the RS250 which she can now save as a trackday bike...................

John