Bennetts Cancellation Fee
 

I'm not a happy bunny. My insurance was set to run until mid September but as I can now be included on my boss's traders policy I've cancelled it.

Although I paid the policy in full from the outset, I've just had a letter telling me I owe them £16.32. Can't be right I thought. So I've just phoned them to question it. Apparently I'm owed about £8 back in refund but they charge £25 cancellation fee. Wish I'd known. I'd have left the policy to continue, it wasn't costing me anything, but they won't re-instate it now.

I've had a look through the paperwork I've got left (I returned my certificate of insurance naturally) and I can't find anything about a cancellation fee. Anyone else been there, done that? :flame:

Sounds about right!
Just one word of caution...ensure that you are covered for social domestic & pleasure on your boss's policy - some trade policies only cover other non relatives for business use only.

I'll check that out tomorrow. Thanx. Deej.

...and you'll have lost the extra year of no claims bonus for the sake of a couple of months too!

Mind you...Bennetts don't seem to let you go very easily once they've got you.

I was with Bennetts for a couple of years, but changed this year because Ducati insurance were £115 cheaper for the same type of deal. Paid for it outright.

Bennetts sent me an "if you don't respond to this letter your policy will renew automatically" message, so I phoned them up and cancelled it. I got a Direct Debit mandate letter a week later from some finance company that Bennetts had already taken a cash advance from, in my name, to pay for my unwanted policy, which meant that I had to phone the credit agency, tell them that I didn't want their credit, confirm that in writing to them etc...

Phoned Bennetts up again and they were giving me grief about not cancelling. I pointed out that I had phoned them to say I would not renew my policy a week earlier...so they reluctantly cancelled, not without giving me an ear bending (and a subsequent letter) telling me 'you realise it's an offence to keep a vehicle on the road without valid insurance' blah blah blah...

I KNOW, THAT'S WHY I'M WITH DUCATI INSURANCE....

Crikey Jools, that sounds like one hell of a sales team !!!. They surely can't have a leg to stand on automatically renewing your insurance ??.

I've gone with Motorcycle Direct this year for my multi bike policy as they gave me a far better deal than I could find anywhere else with all the "extras" included in the up front charge.

I agree with Paul - that sounds really dodgy.

How can the credit agency chase you when you've not actually signed anything?

I'm glad I stick with my broker (Rampdale). I don't pay more than anywhere else and they do all the hunting around for me. I'm sure I could save a tenner or maybe twenty quid if I shopped around, but for such a small amount it's really not worth the hassle.

Bennets did the same thing with me. They automatically renewed my policy. I rang up on the day to see if they could better my new quote and she said "oh its already been renewed" So i cancelled it with no problem. They sent me the same letter Jools had and a prepaid envelope to return the certificate to them. Trouble is that was a week ago and the certifiacte hasnt turned up yet!
Also had the letter from Amber Credit which i have just filled in and returned to say i want to cancel.