| Yes, had the same thing with Powergen (spit) who claimed that a Miss L Davies living at my address owed them money ... which was news to me as we bought our house off plan (ie, it was built for us!) so nobody else has ever lived there!
It turned out that some estate agent had given an incorrect forwarding address to the electricity company, and on the strength of this (without even cross-checking their own records as we were Powergen customers at the time) were able to pass this debt off to the baliffs who sent us nasty letters.
I got very shouty on the phone with Powergen, who then proceeded to get worse as they assured me it would not happen again but still the letters arrived. I finally got through to an understanding lady who worked it all out (the fact that they couldn't have two accounts at the same address should have been a clue!) and apologised lots. Then we switched to London Electricity instead.
I had copies of all my bills in a folder ready for the baliffs to arrive, and wouldn't have opened the door to them anyway. Passports were on hand should they not believe me, and a final resort would have been to phone the police with a "there's a guy trying to break into my house and I think he's got a shooter!" type of call.
Luckily it all got sorted out over the phone, after much time and expense on my part. Start sending them snotty letters and tell them you'll take them to the small claims court if it continues. Seek advice from the CAB as they know their stuff with things like this too.
Good luck! |